Summary
Overview
Work History
Education
Skills
Timeline
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Eduardo De Freitas

7 Balint Dr Apt 617, Yonkers,NY

Summary

Knowledgeable and motivated individual with extensive experience in stressful and high pressure situations, looking to build upon skills and tackle new responsibilities. Solid team player with outgoing, positive demeanor and compelled to learn from peers. Adaptive to new information and quick learner of new tasks. Specializes in quality, speed and process optimization. Skilled at working independently and collaboratively in a team environment, and proven ability to learn quickly and adapt to new situations.

Overview

13
13
years of professional experience

Work History

Parking Enforcement Officer

Village Of Irvington
08.2021 - Current
  • Responsible for a variety of duties concerning the enforcement of parking laws and ordinances throughout the Village
  • Vast knowledge of Village Codes and Ordinances and New York State Vehicle and Traffic Laws.
  • Observe parking violations and other standing traffic violations, and issue tickets for all such violations.
  • Tactfully advise car operators as to the reason for the issuance of tickets.
  • Patrol an assigned route restricted parking areas in a motorized vehicle or on foot.
  • Responded to calls in both routine and emergency situations directly under the supervision of the Irvington Police Department.
  • Assisted the Irvington Police Department with reporting of all unusual, unauthorized, and illegal activity in the village.
  • Assisted the Irvington Police Department and the Justice Court with multilingual support by providing translations and interpretations.
  • Facilitated vehicle flow by managing traffic control and parking in assigned areas.
  • Managed time efficiently in order to complete all tasks in a timely manner.
  • Use computer applications or other automated systems such as spreadsheets, word processing, calendar, e-mail, and data based software in performing work assignments


Takeout Manager

T And J's Restaurant And Pizzeria
10.2016 - 08.2021
  • Constant contact with 100's of satisfied customers weekly.
  • Successfully performed money transactions on a daily basis
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Delivered feedback to owners regarding employee performance and scheduling needs.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Evaluated suppliers to maintain tight cost controls and maximize business operational efficiency.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Increased takeout demand by utilizing online delivery apps and optimizing our online presence.

Uber Driver

Uber
05.2019 - 08.2021
  • Successfully completed over 700 trips and maintained extremely high customer satisfaction rating.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Delivered goods and products to customer in a timely manner

Delivery Driver

T And Js Restaurant And Pizzeria
10.2010 - 10.2016
  • Safe operation of vehicle in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Secured food to prevent loss and maintain freshness during transport.
  • Presented customers with bills and receipts to collect payment for items delivered.
  • Communicated customer complaints, requests, and feedback to owners for swift resolution.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Formed personal rapport with customers to promote repeat business and skillfully represent the business.
  • Successfully performed money transactions on daily basis.

Education

High School Diploma -

Port Chester Senior High School
Port Chester, NY
06.2009

Skills

  • Fluent in 3 languages (English, Portuguese and Spanish)
  • Operations Management
  • Issuing Citations using provided software and hardware
  • Safety Standards and Protocols
  • Customer Service
  • MS Office
  • Spreadsheet Development
  • Bookkeeping
  • Self-motivated professional
  • Active Listening
  • Preventing Incidents
  • Money Management

Timeline

Parking Enforcement Officer

Village Of Irvington
08.2021 - Current

Uber Driver

Uber
05.2019 - 08.2021

Takeout Manager

T And J's Restaurant And Pizzeria
10.2016 - 08.2021

Delivery Driver

T And Js Restaurant And Pizzeria
10.2010 - 10.2016

High School Diploma -

Port Chester Senior High School

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Eduardo De Freitas