Eduardo De La Cruz
Spring Hill,FL
Overview
14
14
years of professional experience
1
1
Certification
Work History
Insurance Agent
Freeway Insurance
Holiday, FL
10.2022 - Current
- Contacted underwriters and submitted forms to obtain binder coverage.
- Scheduled meetings with prospective clients to discuss available products and services.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Monitored market conditions to ensure that existing policies remain competitively priced.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
Warehouse Associate
Amazon
Tampa, FL
12.2021 - 10.2022
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Assisted in packaging and labeling of products for shipment.
- Unloaded materials from trucks using forklifts and pallet jacks.
- Labeled containers correctly for product identification purposes.
- Received deliveries, scanned packages, and updated orders in internal database.
Insurance Agent
DYD ASESORES DE SEGUROS
Santiago, Dominican Republic
03.2011 - 11.2021
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Contacted underwriters and submitted forms to obtain binder coverage.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Monitored market conditions to ensure that existing policies remain competitively priced.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Participated in continuing education courses to stay current on industry trends and changes in regulations.
Education
Marketing -
UNIVERSIDAD TECNOLOGICA DE SANTIAGO ( UTESA)
Santiago, Dominican Republic09-2011
Skills
- Negotiation skills
- Customer service
- Self motivation
- Attention to detail
- Problem-solving abilities
- Sales techniques
- Professionalism and ethics
Certification
- 2-20 General Line License ( Property and Casualty )
- Insurance certification
- Intenpro ( English Course)
- 2-40 Health insurance license
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Insurance Agent
Freeway Insurance
10.2022 - Current
Warehouse Associate
Amazon
12.2021 - 10.2022
Insurance Agent
DYD ASESORES DE SEGUROS
03.2011 - 11.2021
Marketing -
UNIVERSIDAD TECNOLOGICA DE SANTIAGO ( UTESA)
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