Eduardo Feliciano
Elmwood Park,IL
Summary
Hardworking and organized operator well-versed in keeping systems and components running at peak levels to produce high-quality products. Expert approach to tackling maintenance, inspection tasks and safety. Specialized expertise in understanding of mandates that dictate workplace safety enforcement.
Overview
13
13
years of professional experience
Work History
Machine Operator Technician
Mars Wrigley Confectionery
Chicago, IL
04.2018 - 09.2024
- Maintained a safe work environment by adhering to safety procedures and regulations.
- Trained new employees on how to use machinery properly for their own safety.
- Monitored machine operations to identify defects, malfunctions, or out-of-tolerance machining, and adjusted machine controls as required.
- Troubleshoot malfunctions involving electrical systems, pneumatic systems, hydraulic systems or mechanical systems related to production machines.
- Identified defective parts from the production line by conducting visual inspections during operation of equipment.
- Performed regular preventive maintenance checks on all machinery including cleaning of machine parts.
- Ordered replacement parts when needed for maintaining equipment in good working condition.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Communicated with supervisors about any changes that need to be made during production runs.
- Updated logs of maintenance activities performed on equipment in order maintain records of service history.
- Documented materials used for each job to update inventory records.
- Backfill for Team Lead and associates on other lines.
- Attend regular trainings for certifications and updated processes.
Exchange Coordinator
Pharmacy Alternatives
Elmhurst, IL
01.2012 - 04.2018
- Created reports on prescription items, including quantity, cost, date, and any applicable taxes or fees.
- Collaborated with logistics staff via constant communication to coordinate shipment of exchanged items in a timely manner.
- Managed customer accounts, ensuring accurate billing information was kept up-to-date and payments were received in a timely manner.
- Maintained records of all exchanged items, including serial numbers, costs, dates of transfer, and other relevant data points.
- Tracked incoming shipments of exchanged items from suppliers to ensure they arrived within specified timeframes.
- Answered phones for prescriptions (emergency and non-emergency), corporate billing, and general questions.
- Performed monthly check-ins to ensure prescriptions are filled and touch base with medical staff.
- Prepare and maintain monthly calendars detailing cycle deliveries and billing for 60+ facilities.
- Maintained working relationships with nurses, doctors, and billing facilities across the country.
- Organized and supervised quarterly inventory for the office.
Education
City Colleges of Chicago - Wilbur Wright College
Chicago, ILSkills
- Equipment Operation
- Safety Compliance
- Machinery Operation
- Preventive Maintenance
- Regulatory Compliance
- Breakdown troubleshooting
- Quality Control
- Operational control
- Workplace Safety
- Start Up Procedures
- Complex Problem-Solving
- Teamwork and Collaboration
- Operations Support
Languages
Spanish
Professional
Timeline
Machine Operator Technician
Mars Wrigley Confectionery
04.2018 - 09.2024
Exchange Coordinator
Pharmacy Alternatives
01.2012 - 04.2018
City Colleges of Chicago - Wilbur Wright College
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