Eduardo Fernandez
Pocatello
Summary
Results-driven professional with a strong background in troubleshooting and preventative maintenance. Known for effective customer complaint resolution and precise diagnostic techniques, ready to enhance operational performance.
Overview
12
12
years of professional experience
Work History
Advance Technician
SparkLight
Pocatello
05.2016 - Current
- Performed preventative maintenance on plant and power supplies.
- Resolved customer complaints regarding product performance or service issues.
- Utilized hand tools to properly splice cables.
- Set up and operated specialized or standard test equipment to diagnose, test or analyze performance of mini-bridgers and line extenders
Installation Technician
DIRECTV
Idaho Falls
11.2014 - 04.2016
- Collaborated with team members to ensure timely project completion and client satisfaction.
- Conducted site assessments to determine installation requirements and challenges.
- Performed troubleshooting to diagnose and resolve system issues.
Education
High School Diploma -
American Falls Highschool
American Falls, ID05-2011
Skills
- Equipment maintenance
- Cable splicing
- Performance analysis
- Troubleshooting techniques
- Diagnostic setup
- Customer relationship management
Timeline
Advance Technician
SparkLight
05.2016 - Current
Installation Technician
DIRECTV
11.2014 - 04.2016
High School Diploma -
American Falls Highschool