Accepted payment from customers, and made change as necessary
Requested and recorded customer orders, and computed bills using cash registers, multi-counting machines, or pencil and paper
Cleaned and organized eating and service areas
Received payment by cash, check, credit cards, vouchers, or automatic debits
Issued receipts, refunds, credits, or change due to customers
Shift Leader
Sprinkles Cupcakes
New York, NY, USA
10.2019 - 05.2021
Support General and Assistant General Manager in supervising all areas of the store
Handling customer complaints and providing solutions
Managed proper cash handling procedures, counted in and out of the safe to ensure proper amounts of change are correct and if any discrepancies have been reported
Maintain sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas
Working in a team environment, communicating successes and failures of the day and sharing any other information that affects the business
Sales Associate
Swarovski Jewelry
200 West 34th Street New York, NY
06.2021 - 10.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Full Time/Stock Supervisor
Swarovski Jewelry
200 West 34th Street New York, NY
10.2023 - 08.2024
Analyzed inventory to identify excess, slow-moving and obsolete inventory and oversaw disposition.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Optimized storage space utilization, redesigning warehouse layout to accommodate increasing product lines.
Provided exceptional customer service, responding promptly to inquiries regarding product availability or order status.