Eduardo Fortes
Brooklyn
Summary
Proven reliability and exceptional customer service skills, demonstrated through impactful work at Levi's Outlet Store. Excelled in enhancing shopping experiences and streamlining inventory management, significantly contributing to team goals. Skilled in cash handling and fostering positive customer engagements, ready to bring dedication and a proactive approach to new challenges. And always willing to learn!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Retail Associate
Levi's Outlet Store
11.2023 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
Amazon Warehouse Worker
Amazon
05.2021 - 06.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 60 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Education
High School Diploma -
Fort Hamilton
Brooklyn, NY07-2021
Skills
- Reliability
- Customer engagement
- Positive and engaging demeanor
- Cash handling accuracy
- Customer service
- Customer assistance
- Stocking and receiving
Certification
Software Testing & Quality Assurance - Careerist.com
Timeline
Retail Associate
Levi's Outlet Store
11.2023 - Current
Amazon Warehouse Worker
Amazon
05.2021 - 06.2022
High School Diploma -
Fort Hamilton
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