EDUARDO GALVEZ
Willis,TX
Summary
Bilingual Pharmacy Technician with over 5 years of experience in retail, specialty, and compounding pharmacy settings. Skilled in accurately entering, filling, and labeling prescriptions while handling complex insurance rejections and medication changes. Committed to delivering exceptional patient care, building strong working relationships, and serving as a realiable resource for my team. Passionate about improving patient outcomes while supporting daily workflow efficiency and maintaing high standards in high-volume pharmacy enviroments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Pharmacy Technician
UnitedHealth Group, UHG - Hybrid
Houston, Tx
12.2025 - Current
- Contact provider offices to request formulary alternatives and facilitate coverage-complaint medication changes.
- Interpret Medicare coverage stages and member-specific benefit structures.
- Collaborated with care management teams to align pharmacy support with overall care plans and patient goals.
- Identify medication access barriers and patient-specific challenges to ensure timely resolution.
- Provide guidance to team members on workflow processes and daily operational questions.
Data Entry Pharmacy Technician
Empower - Remote
Houston, Tx
05.2025 - 12.2025
- Accurately entered complex and high-cost specialty medication prescriptions, ensuring correct dosing, directions, and prescriber information.
- Managed detailed logs of lot numbers and BUDs to support safe, accurate, and compliant sterile medication preparation.
- Support billing with House and Bill daily accounts.
- Maintained strict adherence to USP 797 sterile compounding standards, ensuring all prescription entries met regulatory and documentation requirements.
- Update drug shortages, product substitutions, and NDC changes in the system.
Pharmacy Technician
Walmart - Automated
Spring, Tx
06.2023 - 09.2025
- Counted and labeled prescriptions with correct item and quantity.
- Ensure fulfillment of 50,000 prescriptions a day.
- Promoted patient confidentiality by adhering to HIPAA regulations.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
Pharmacy Technician
H-E-B Pharmacy - Retail
Willis, Tx
10.2019 - 06.2023
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks.
- Provided exceptional customer service with both new and returning patients at the pharmacy counter.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Coordinated verification and filling of more than 500 daily prescriptions
Parking Lot Attendant/Cashier
H-E-B
Conroe, Tx
11.2017 - 10.2019
- Gathered shopping carts and removed litter from parking lot and cart storage areas.
- Maintained friendly and enthusiastic attitude with focus on delivering quality customer service.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Willis High School
Willis, TX05.2020
Skills
- Pharmaceutical Calculations
- Data entry proficiency
- Billing Support
- Patient & Provider Communication
- Drug Inventory Management
- Medication Dispensing
- HIPAA Compliance
- Pharmacy Operations
- Team Collaboration
- Problem-Solving
- Aseptic technique
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Certification
- CPhT - Certified Pharmacy Technician
- Registered Pharmacy Technician - Texas State Board of Pharmacy
- IV Sterile Compounding (ACPE)
- Pharmacy Technician - Colorado Department of Regulatory Agencies
Timeline
Senior Pharmacy Technician
UnitedHealth Group, UHG - Hybrid
12.2025 - Current
Data Entry Pharmacy Technician
Empower - Remote
05.2025 - 12.2025
Pharmacy Technician
Walmart - Automated
06.2023 - 09.2025
Pharmacy Technician
H-E-B Pharmacy - Retail
10.2019 - 06.2023
Parking Lot Attendant/Cashier
H-E-B
11.2017 - 10.2019
High School Diploma -
Willis High School