Skilled in fluid replacement and demonstrating a continuous learning mindset, I enhanced customer satisfaction at Classic Elite GMC through efficient service and problem-solving. My expertise spans from automotive maintenance to managing operations at Family Dollar, showcasing versatility and a commitment to quality. Achieved significant improvements in operational efficiency and customer satisfaction ratings.
Overview
8
8
years of professional experience
Work History
Lube Service Technician
Classic Elite Gmc
10.2024 - 01.2025
Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
Continually expanded knowledge of automotive systems through ongoing training seminars, workshops, and certifications.
Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
Kept shop areas neat, clean, and free of safety hazards.
Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
Repaired and replaced worn and damaged components.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
Building Attendant
MD Anderson Cancer Center Hospital
11.2021 - 05.2024
Provided excellent customer service to building occupants, addressing inquiries and directing them to appropriate resources when necessary.
Completed scheduled maintenance tasks efficiently, contributing to an overall well-maintained appearance of the facility.
Contributed to efficient building operations by performing routine inspections and minor repairs as needed.
Collaborated with other staff members to maintain a positive work environment and address concerns or issues promptly.
Contributed to a well-organized work environment through daily tidying of common areas, supply rooms, and storage spaces.
Supported waste reduction efforts through proper recycling and trash disposal practices.
Maintained a safe environment for building occupants by promptly addressing hazards and reporting issues to management.
Maintained professional appearance and demeanor while interacting with building occupants, fostering a positive impression of the facility and its staff.
Increased customer satisfaction with well-maintained restrooms, including regular cleaning and replenishing of supplies.
Maintained floor cleaning and waxing equipment.
Kept public pathways clear of safety hazards and spills with regular checks and attention.
Assistant Store Manager
Family Dollar
10.2019 - 05.2021
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Rotated merchandise and displays to feature new products and promotions.
Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Walked through store areas to identify and proactively resolve issues negatively impacting operations.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Assisted in recruiting, hiring and training of team members.
Carpenter
Self Employed
08.2016 - 10.2019
Completed installations of building structures, trim, flooring, and cabinetry.
Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
Demonstrated close attention to detail to verify quality and accuracy of work.
Read and interpreted blueprints to follow specifications of projects.
Followed established job site safety regulations and maintained safe and clean work area.
Planned and executed work with proper tools and materials to maximize productivity.
Contributed to successful completion of residential and commercial projects by skillfully installing cabinetry, doors, windows, and flooring materials.
Measured materials to determine sizes and quantity required for construction project.
Cut, shaped and installed siding, roofing and framing to protect interior of properties from harsh weather conditions.
Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
Measured, drilled and sawed materials to perform successful home improvements.
Increased workplace safety, conducted regular tool and equipment maintenance checks to prevent accidents.