Summary
Overview
Work History
Education
Skills
Timeline
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Eduardo Gonzalez

Head Clerk
Antioch,CA

Summary

Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible,Resourceful and experienced worker offering expertise in customer service and file management. Detail-oriented team player with strong organizational. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Very reliable and hard working.

Overview

3
3
years of professional experience
2
2
years of post-secondary education
2
2
Languages

Work History

Head Clerk

Safeway
Antioch, CA
09.2022 - Current
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Produced high-quality communications for internal and external use.
  • Interacted with customers by phone, email, or in-person to provide information.

Package Handler

DHL
Livermore, CA
05.2022 - 09.2022
  • Assembled, sealed, and loaded packages into correct trucks.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Followed verbal and written instructions to properly move and ship products.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Followed safety regulations to maintain safe work environment.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Maintained clean, orderly work environment free of hazards.

Courtesy Clerk

Safeway
Pittsburg, CA
08.2020 - 05.2022
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
  • Maintained clean and tidy checkout area to optimize service delivery.
  • Trained staff on operating procedures and company services.

Education

Pittsburg High School
Pittsburg, CA
08.2018 - 06.2019

Mount Diablo Highschool
Concord, CA
10.2020 - 04.2022

Skills

Stocking and replenishing

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Timeline

Head Clerk

Safeway
09.2022 - Current

Package Handler

DHL
05.2022 - 09.2022

Mount Diablo Highschool
10.2020 - 04.2022

Courtesy Clerk

Safeway
08.2020 - 05.2022

Pittsburg High School
08.2018 - 06.2019

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