EDUARDO M. GONZALEZ
Miami,USA
Summary
Looking for a new industry after almost a decade of hospitality. Great at team work, communicating in group setting, and executing plans in an organized matter. Willing to work in all settings and build trust in those who guide me at work or follow me. Wanting to change career paths while being involved in something I already enjoy has always been a must for me. Knowledgeable in all costumer relation aspects, operational efficiency, and creation of opportunities when evaluating the industry. Demonstrated ability to innovate and lead teams, driving projects from concept to completion. Effective communicator and strategic thinker with history of leveraging market insights and operational acumen to achieve business goals. It would be great to come in for an interview as I am looking to change my career path.
Overview
4
4
years of professional experience
Work History
Entrepreneur
Marco Sushito and Sushi & Fuego
07.2023 - Current
- Determined business plan, mission statement, and vision.
- Established a successful startup by researching market opportunities, creating a business plan, and securing contracts.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Assistant Manager of Operations
Paraisso Miami
11.2021 - 02.2023
- Created promotions, menu descriptions, entertainment based activities and also booked DJ's
- In charge of keeping stock up to pars while always looking for new vendors and ways of cutting expenses.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
Floor Manager/Server Lead
Heaven Mykonos
06.2020 - 11.2021
- In charge of cleaning, aligning, and operational effectiveness when opening and closing the restaurant
- Team building, informational group meeting about our daily specials, and making sure work stations are up to standard
- Addressing costumer complaints, keeping operation up to standards while also servicing my own area and tables
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity target.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
Education
High school or equivalent - High School
Coral Park Senior High
Miami, FL06.2017
Skills
- Costumer Service
- Great Communication
- Operational Skills
- Lowering Budgets
- Goal Setting
- Strategic Thinking
- Customer Relations
- Team Development
- Innovative Mindset
- Brand building
- Business Planning
- Operational planning
Accomplishments
- Supervised team of 25+ staff members.
- Achieved an average of 15k sales through effectively helping with improving product sales and costumer service.
- Documented and resolved a high employee cost per shift which led to a 7% increase in our revenue.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Entrepreneur
Marco Sushito and Sushi & Fuego
07.2023 - Current
Assistant Manager of Operations
Paraisso Miami
11.2021 - 02.2023
Floor Manager/Server Lead
Heaven Mykonos
06.2020 - 11.2021
High school or equivalent - High School
Coral Park Senior High
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