Hi, I’m
Eduardo Gonzalez
Hialeah,fl
Summary
Dedicated and versatile professional with experience in operations, management, customer service, and logistics. Strong leadership skills with a proven ability to supervise teams, manage inventory, handle transactions, and ensure smooth daily operations. Fluent in English and Spanish, with excellent problem-solving and organizational abilities. I spearheaded initiatives at Pro Energy that streamlined fueling operations and upheld stringent safety standards. My bilingual proficiency and leadership have consistently improved workplace productivity and team dynamics. My approach combines meticulous management with a commitment to excellence in customer service.
Overview
7
years of professional experience
Work History
Pro Energy
Bulk Plant Operator
11.2021 - Current
Job overview
- Supervise truck yard and fuel tanks, ensuring efficient fueling operations.
- Manage fueling tickets and documentation for truck drivers.
- Maintain safety protocols and compliance with company procedures
- Performed routine equipment calibrations to maintain optimal functionality across all plant devices.
Miller’s Ale House
Carside To-Go Specialist
04.2021 - 10.2021
Job overview
- Collaborated with kitchen staff to verify food accuracy and order completion at the pickup window.
- Managed cash register transactions and processed marketplace orders (Uber Eats, DoorDash, etc.).
- Handle high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Delivered curbside orders while ensuring excellent customer service.
Forever Love Puppies
Assistant Store Manager / Store Manager
07.2020 - 01.2021
Job overview
- Managed sales, client interactions, and store operations.
- Hired, trained, and supervised employees in sales and customer service.
- Oversaw photography, website management, and inventory tracking.
- Ensured proper pet care, kennel sanitation, and compliance with veterinary regulations.
- Handled cash transactions, contracts, and store opening/closing procedures.
- Strengthened customer loyalty with personalized interactions and follow-ups.
- Guided team members through challenges with clear communication and support.
- Executed merchandising strategies for increased product visibility and sales.
Game On Sportswear
Warehouse Worker
01.2019 - 07.2020
Job overview
- Assisted in multiple warehouse roles, filling in for absent employees.
- Maintained organization and ensured smooth warehouse operations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
McDonald’s
Cashier
11.2018 - 02.2019
Job overview
- Managed cash register transactions with accuracy and efficiency.
- Ensured workstations were clean, stocked, and well-organized.
- Controlled drive-thru traffic flow to meet service time goals.
Pollo Tropical
Cashier
03.2018 - 10.2018
Job overview
- Served as a main cashier for both front counter and drive-thru.
- Processed transactions quickly and maintained an organized log of orders.
- Assisted customers efficiently in a fast-paced environment.
Education
Hialeah Senior High SchoolHialeah, FL
High School Diploma
06-2018
Skills
- Customer Service & Sales
- Cash Handling & Register Operations
- Team Leadership & Supervising
- Inventory & Warehouse Management
- Scheduling & Training Staff
- Website & Photography Management
- Pet Care & Kennel Maintenance
- Fluent in English & Spanish
- Hazardous materials handling
- Operational efficiency
- Workplace safety
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations.
- Drone Piloting
- I have a passion for photography and editing photos.
- Music
- Mindfulness Practices
- Passionate about balancing physical health with mental and emotional wellness.
- Gym Workouts
- Food Tourism
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination.
Timeline
Bulk Plant Operator
Pro Energy
11.2021 - Current
Carside To-Go Specialist
Miller’s Ale House
04.2021 - 10.2021
Assistant Store Manager / Store Manager
Forever Love Puppies
07.2020 - 01.2021
Warehouse Worker
Game On Sportswear
01.2019 - 07.2020
Cashier
McDonald’s
11.2018 - 02.2019
Cashier
Pollo Tropical
03.2018 - 10.2018
Hialeah Senior High School
High School Diploma
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