As a credit reconciliation processor and payment poster experienced in the Healthcare Field, responsible for researching all credit balances, refunds and apply payments received from different lines of business to patient accounts.
Experienced IT support technician highly effective at maintaining and installing software and hardware for laptop, and desktop computers. Highly focused in supporting customers, and resolve issues in initial stages.
Skills
Basic accounting and math skill
Posting payments
EOB read
Medical terminology
Computer skills
Customer Service
Respect and positive interpersonal skills
OS installation
Basic or intermediate IT Tech skills
Credit Accounts
Accounts Receivable
Work History
Account Reconciliation Processor
Kaiser Permanente
75 N.Fair Oaks Ave . Pasadena , Ca 91103
12.2011 - Current
Applied payments distribution to hospital and professional billing charges according to DOS to clear outstanding balance in guarantor account.
Posting multiple payments code from different payers to patients account and applied payment transfer to open balance when is necessary for account reconciliation.
Checked insurance eligibility for patients and coverage added from several payers to patient accounts.
Identified and processed multiple refund code for Self-pay, Commercial, Government and Non's government insurances from different lines of business.
Identified and processed Medicare Retraction and Medi-cal CIF for account reconciliation in Epic system.
IT Support Technician
Ricky Computer
15528 Amar Rd . La Puente , Ca 91744
05.2016 - 09.2018
Replaced defective components and parts on malfunctioning computers.
Diagnosed and troubleshot problems, repairing, restoring data and machines to peak performance.
Provided technical computer support such as configuration, installation and troubleshooting of computer hardware and software.
Performed basic and intermediate computer hardware, software and peripheral setups, O.S installations and configurations (monitors, keyboards, scanners, disk drives)
Provided installations, configuration and basic networking troubleshooting.
Explained diagnostic findings to customers, repair or service options