Summary
Overview
Work History
Education
Skills
Timeline
Generic

EDUARDO GUTIERREZ

Houston,TX

Summary

Detail-oriented and reliable professional with over a decade of experience in operations, client service, and data management. Demonstrated ability to cultivate strong client relationships and optimize processes for increased efficiency. Fluent in both English and Spanish, equipped with exceptional interpersonal and communication skills to effectively engage with diverse clientele. Recognized for adaptability, collaborative spirit, and dedication to delivering high quality service in dynamic settings. Enthusiastic about contributing to team achievements and expanding professional capabilities, while maintaining a positive outlook and a passion for ongoing development.

Overview

13
13
years of professional experience

Work History

Warehouse Manager

Cline Tool
12.2015 - Current
  • Oversaw daily operations and inventory tracking, ensuring efficiency and accuracy in a fast-paced environment.
  • Managed customer inquiries regarding orders and services, building rapport and ensuring satisfaction.
  • Developed and maintained relationships with vendors and clients to support administrative and operational goals.
  • Implemented and optimized warehouse management systems, streamlining tracking and reducing errors.
  • Coordinated logistics and improved cost-efficiency by optimizing delivery and inventory routes.

Shipping and Receiving Clerk

Brady Machine Works
06.2013 - 12.2015
  • Verified and processed shipping documentation and invoices; responded to customer queries with professionalism.
  • Maintained strong partnerships with major carriers (UPS, FedEx, USPS) to ensure reliable and timely deliveries.
  • Assisted in inventory reconciliation and minimized record discrepancies through detailed audits.
  • Streamlined shipping processes, achieving timely deliveries and enhancing customer satisfaction through improved logistical coordination.

Senior Computer Tech/Sales Associate

Office Depot
04.2012 - 06.2013
  • Provided technical support and sales consultation, assisting customers in selecting hardware/software solutions.
  • Conducted cash handling transactions with high accuracy, adhering to company policy.
  • Promoted sales through personalized service and relationship-building.
  • Executed cash handling with precision, ensuring compliance with company policies and minimizing discrepancies.
  • Analyzed sales trends to tailor product recommendations, leading to noticeable gains in upselling and cross-selling opportunities.

Education

High School Diploma -

Westchester Academy
Houston
05.2012

Skills

  • Cash Handling & Accuracy
  • Client Relations & Service Excellence
  • Bilingual: English & Spanish
  • Proficient in PowerPoint, MS word, Excell
  • Time management
  • Multitasking
  • Reliable and responsible
  • POS Systems
  • Attention to Detail & Compliance
  • Excellent organizational skills

Timeline

Warehouse Manager

Cline Tool
12.2015 - Current

Shipping and Receiving Clerk

Brady Machine Works
06.2013 - 12.2015

Senior Computer Tech/Sales Associate

Office Depot
04.2012 - 06.2013

High School Diploma -

Westchester Academy

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