Eduardo Gutierrez
Deerfield Beach,FL
Summary
I'm Yedinson Eduardo Gutierrez 35 yo,
Bilingual (English–Spanish) hospitality professional with experience as a General Manager in a small hotel (54 rooms). Calm, polite, proactive, and committed to continuous personal and professional growth.
Over the past three years, I’ve managed multiple hotel operations, ensuring smooth daily workflow, excellent guest service, and efficient team performance.
Overview
3
3
years of professional experience
Work History
Hotel Manager/Bilingual Customer Service Representative
Central Hotel
10.2022 - 12.2025
- Supervised daily hotel operations to ensure high guest satisfaction and service quality.
- Developed staff training programs to enhance team performance and service delivery standards.
- Implemented cost control measures, optimizing budget management for enhanced profitability.
- Coordinated with departments to maintain seamless communication and operational efficiency.
- Maintained smooth daily operations and high-quality service standards.
- Prepared weekly schedules and payroll reports.
- Organized & Detail-Oriented | Proactive & Calm Under Pressure
Education
No Degree - Marketing Management
University of Tecnology (UNITEC)
Valencia, VenezuelaSkills
- Bilingual: English & Spanish
- Hotel Software: Cloudbeds, Booking Center
- Guest Services & Customer Service
- Sales Tracking & Reporting
- Staff Supervision & Team Leadership
- Schedule Planning & Payroll Preparation
- Organized and Detail-Oriented
- Proactive and Calm Under Pressure
Languages
English
Spanish
Native or Bilingual
Timeline
Hotel Manager/Bilingual Customer Service Representative
Central Hotel
10.2022 - 12.2025
No Degree - Marketing Management
University of Tecnology (UNITEC)