Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Eduardo Gutierrez

Deerfield Beach,FL

Summary

I'm Yedinson Eduardo Gutierrez 35 yo,

Bilingual (English–Spanish) hospitality professional with experience as a General Manager in a small hotel (54 rooms). Calm, polite, proactive, and committed to continuous personal and professional growth.

Over the past three years, I’ve managed multiple hotel operations, ensuring smooth daily workflow, excellent guest service, and efficient team performance.

Overview

3
3
years of professional experience

Work History

Hotel Manager/Bilingual Customer Service Representative

Central Hotel
10.2022 - 12.2025
  • Supervised daily hotel operations to ensure high guest satisfaction and service quality.
  • Developed staff training programs to enhance team performance and service delivery standards.
  • Implemented cost control measures, optimizing budget management for enhanced profitability.
  • Coordinated with departments to maintain seamless communication and operational efficiency.
  • Maintained smooth daily operations and high-quality service standards.
  • Prepared weekly schedules and payroll reports.
  • Organized & Detail-Oriented | Proactive & Calm Under Pressure

Education

No Degree - Marketing Management

University of Tecnology (UNITEC)
Valencia, Venezuela

Skills

  • Bilingual: English & Spanish
  • Hotel Software: Cloudbeds, Booking Center
  • Guest Services & Customer Service
  • Sales Tracking & Reporting
  • Staff Supervision & Team Leadership
  • Schedule Planning & Payroll Preparation
  • Organized and Detail-Oriented
  • Proactive and Calm Under Pressure

Languages

English
Spanish
Native or Bilingual

Timeline

Hotel Manager/Bilingual Customer Service Representative

Central Hotel
10.2022 - 12.2025

No Degree - Marketing Management

University of Tecnology (UNITEC)
Eduardo Gutierrez