Eduardo Herrera
Santa Maria,CA
Summary
Adept at fostering client relationships and enhancing customer satisfaction, demonstrated during tenure at Caesars Barbershop with exceptional retention rates. Skilled in team collaboration and verbal communication, I excel in creating safe and engaging environments. My quick learning ability and commitment to customer safety have driven positive changes in every role, notably improving client outcomes at Partners of Change.
Overview
2
2
years of professional experience
Work History
Barber
Caesars Barbershop
Arroyo Grande
01.2023 - Current
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Direct Service Professional
Partners of Change
Santa Maria, CA
07.2023 - 12.2023
- Maintained a safe and nurturing environment for clients, addressing any concerns or issues promptly.
- Provided transportation for clients to appointments, recreational activities, and community events, fostering social engagement.
- Enhanced client satisfaction by providing personalized support and assistance in daily living activities.
- Championed positive change within the organization by identifying areas of improvement related to client outcomes.
Crew Member
Jack in the Box
Pismo Beach, CA
01.2022 - 10.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Dishwasher
Olive Garden Restaurant
Santa Maria, CA
11.2022 - 07.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Education
Grizzly Challenge Charter High School
San Luis Obispo, CA08.2018
Skills
- Quick Learner
- Team Collaboration
- Customer safety
- Verbal communication strength
Timeline
Direct Service Professional
Partners of Change
07.2023 - 12.2023
Barber
Caesars Barbershop
01.2023 - Current
Dishwasher
Olive Garden Restaurant
11.2022 - 07.2023
Crew Member
Jack in the Box
01.2022 - 10.2023
Grizzly Challenge Charter High School