Eduardo Hoyos
Calexico,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Operations Manager
West Wind Parking Storage Inc
06.2014 - 07.2023
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Developed and maintained relationships with external vendors and suppliers.
- Developed and implemented strategies to maximize customer satisfaction.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Warehouse Manager
My Distribution Center
05.2011 - 06.2014
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
Warehouse Employee
A.F. Romero Custom Brokers
10.2008 - 09.2010
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Checked packages and merchandise for damage and notified vendors.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Collaborated with various departments to manage timely delivery of orders and avoid delays.
- Completed cycle counts and monthly inventory.
- Conducted regular inspections and audits to check quality and verify inventory levels.
Education
High School Diploma -
Calexico High School
Calexico, CA06.1996
Skills
- Planning and Implementation
- Recruiting and Hiring
- Market Research
- Data Evaluation
- Financial and Cash Flow Analyses
- Inventory Control
- Client Relations
- Staff Training
- Invoice Processing
- Team Leadership
- Cost Containment
- Multidisciplinary Collaboration
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Operations Manager
West Wind Parking Storage Inc
06.2014 - 07.2023
Warehouse Manager
My Distribution Center
05.2011 - 06.2014
Warehouse Employee
A.F. Romero Custom Brokers
10.2008 - 09.2010
High School Diploma -
Calexico High School
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