Extensive customer service experience. Sales experience in fashion industry. (Showroom and E-commerce) Responsible and dedicated to work tasks
Overview
22
22
years of professional experience
Work History
E-Commerce Manager
Baby Pink
Los Angeles
01.2023 - Current
Maintained accurate records of orders placed online.
Manage the website FashionGo and N41
To process online orders and follow-up with customers
Manage and support web contents
Provide customer support via email/phone
Women Apparel Production and Sales Manager
Nodagi Fashion
Los Angeles
08.2021 - 01.2023
The Apparel Production Manager is in charge of clothing lines being manufactured
Selects clothing material and purchases equipment for the assembly line
Executed strategic sales plans to expand customer base and revenue.
Managed daily operations of sales department, including supervision of staff members.
Senior Sales Manager
Orange - Allie Rose
Los Angeles
09.2002 - 02.2021
Managed multiple sales channels and conducted promotions and marketing activities
Organized sales events and trade shows
Managed distribution of products
Worked with internal and external teams that included manufacturer representatives, partners, and contractors
Built relationships with new customers and maintained relationships with existing customers by providing excellent customer service
Kept in touch with over 600 foreign customers (Mexico, Guatemala, Colombia, Panama, Costa Rica, Santo Domingo, Nicaragua, etc.) and other States (New York, Florida, Atlanta, Texas)
Fully knowledgeable to manage platforms like Fashion Go, Orange Shine, Fashion Domino, Faire
Managed accounts like Fashion Nova, Windsor, Adeline, Pink Lily, Von Maur, Easy Pickins, Red Dress, and much more
Came up with strategies to attract new customers
A lot of experience to boost sales.
Skills
Extensive customer service experience
Sales experience in fashion industry (Showroom and E-commerce)
Responsible and dedicated to work tasks
Managed multiple sales channels and conducted promotions and marketing activities
Organized sales events and trade shows
Managed distribution of products
Built relationships with new customers and maintained relationships with existing customers by providing excellent customer service
Fully knowledgeable to manage platforms like FashionGo, Orange Shine, Fashion Domino, Faire
Proficient with Microsoft Word / Excel / Photoshop / N41
Languages
Fluent level in Korean
Fluent level in English
Native level in Spanish (Lived in Argentina for 21 years.)