Eduardo Maldonado
Los Angeles,California
Summary
My goal is to work in a company where I can work and learn the ropes until I can work my way up into positions that will lead me closer to my dream job of being a Programmer and do what I love. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Agent
ABM Industries
Los Angeles, CA
03.2023 - Current
- Participated in ongoing training programs related to job duties or responsibilities.
- Provided assistance to disabled passengers.
- Provided directions to visitors within the airport premises.
- Verified passenger documents such as passports, visas, tickets, and boarding passes.
- Resolved customer complaints in an effective manner.
- Advised passengers on proper documentation needed for international travel.
- Checked identification cards prior to granting entry into restricted areas.
- Greeted passengers and provided assistance with check-in procedures.
- Performed daily inspection of assigned equipment.
- Answered customer inquiries regarding flight schedules, fares, and other related topics.
- Informed travelers about the rules and regulations of the airport.
- Assisted customers with connecting flight information.
- Delivered outstanding service by interacting with customers, answering customer inquiries and handling customer complaints.
Toys Associate
Mattel
El Segundo, CA
10.2021 - 01.2023
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended merchandise to customers based on needs and preferences.
- Escorted customers to products and pointed out complementary items to boost store sales.
- Stayed up to date on store promotions, payment policies and security practices.
Commerce Supervisor
Kroger
Los Angeles
07.2017 - 04.2020
- Adhere to local, state, and federal laws, food safety procedures, and company guidelines.
- Initiate and complete selection process for customers' on-line orders.
- Follow policies and procedures to determine appropriate substitutions in the even of an out-of- stock.
- Assist in training new e-Commerce team members.
Education
Associates science - of Game Production
Los Angeles Film School
06.2014
08.2021
Skills
- Documentation And Reporting
- Analytical Thinking
- Reliability
- Adaptability and Flexibility
- Customer assistance
- Test planning
- Microsoft Office
- Communication
- Team building
- Decision-making
- Project planning
- Leadership
- Flexible
- Team management
- Customer support
- Proficient in HTML
- Program coding
- Adobe PhotoShop
- Graphic arts design
- GIF animations
- People skills
- Active listening
Personal Information
S.H.E.L.L. is a game I helped developed in my time I was studying to be a game designer, Shell is an action
Interests
QA Management , Game Scribes (GTL Media) Santa Monica, United States Education Full Stack Web Development Lambda School 08/2020 – present | San Diego, United States Graphic Design Santa Monica College 06/2016 | Santa Monica, United States Projects
Additional Information
- S.H.E.L.L. 07/2014 – 09/2014 S.H.E.L
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Agent
ABM Industries
03.2023 - Current
Toys Associate
Mattel
10.2021 - 01.2023
Commerce Supervisor
Kroger
07.2017 - 04.2020
Associates science - of Game Production
Los Angeles Film School
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