Hi, I’m
Eduardo Mancilla
Vista,CA
Summary
Enthusiastic professional with over 10 years of successful experience in customer relations, sales, and team development. Recognized consistently for performance excellence and contributions to company success. Excellent reputation for resolving problems and improving customer satisfaction.
Overview
11
years of professional experience
Work History
Volt Workforce Solutions
Business Development Manager
08.2022 - Current
Job overview
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Researched and identified opportunities for account growth, account penetration and market expansion.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
Assault Fitness
Order Management Specialist
04.2021 - 07.2022
Job overview
- Maintained knowledge of new product offerings and changes for order provisioning processes.
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Monitored performance and generated reports detailing quality of product and defect rates.
- Evaluated components and final products against quality standards and manufacturing specifications. Determined best solutions for all received issues.
Global Liquidity Services
Director of Strategic Partnerships
11.2019 - 02.2021
Job overview
- Executed optimal sales strategies to achieve commercial goals for the Government Factoring market.
- Built and strengthened strategic relationships with vendors, advertising agencies and leading broker partners.
- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
Teri Inc
Learning Instructor
09.2015 - 11.2020
Job overview
- Transported clients in a fourteen passenger commercial vehicle from their homes to a learning center.
- Provided hands on supervision of clients to help enhance the ability of clients in their daily life routines.
- Perform first aid, CPR, and other emergency services as appropriate to the needs of participant.
- Assisted clients with daily living needs, including bathing and personal grooming, to maintain self-esteem and general wellness.
Capital Partners
Junior Account Executive
11.2017 - 10.2019
Job overview
- Monitored and logged all client interactions for reporting. Received high volume of phone calls and dealt with rate negotiations, buyouts with competitors, retention cases, and terminations.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Defused customer concerns with exceptional conflict and problem resolution skills.
- Discussed options with delinquent clients in terms of proposed solutions for accounts in default.
Wells Fargo
Lead Teller
07.2014 - 05.2017
Job overview
- Partnered with management to enhance, coach, and motivate team members on a daily basis.
- Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
- Promoted products or services to each customer to consistently achieve sales targets.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
Education
Miracosta CollegeOceanside, CA
Associate of Arts from Social And Behavioral Sciences
05.2015
Skills
- Client communication
- Strategic Planning
- Critical thinking
- Sales and marketing strategies
- Client presentations
- Lead prospecting
- Communication/Teamwork
- Bilingual (English/Spanish)
Timeline
Business Development Manager
Volt Workforce Solutions
08.2022 - Current
Order Management Specialist
Assault Fitness
04.2021 - 07.2022
Director of Strategic Partnerships
Global Liquidity Services
11.2019 - 02.2021
Junior Account Executive
Capital Partners
11.2017 - 10.2019
Learning Instructor
Teri Inc
09.2015 - 11.2020
Lead Teller
Wells Fargo
07.2014 - 05.2017
Miracosta College
Associate of Arts from Social And Behavioral Sciences
Similar Profiles
Vinn Coleman-HallVinn Coleman-Hall
Overhaul/Refurbish Technician Associate at Volt Workforce SolutionsOverhaul/Refurbish Technician Associate at Volt Workforce Solutions
Kaleb YorkKaleb York
Assoc. Refurb Tech at Volt Workforce SolutionsAssoc. Refurb Tech at Volt Workforce Solutions
Omar Gutierrez Jr.Omar Gutierrez Jr.
Automation&Controls Technician at Volt Workforce SolutionsAutomation&Controls Technician at Volt Workforce Solutions
Oliver NavaOliver Nava
Assembly Line Production Worker at Volt Workforce SolutionsAssembly Line Production Worker at Volt Workforce Solutions
Riley WallerRiley Waller
Lifeguard/Camp Counselor at City of VistaLifeguard/Camp Counselor at City of Vista