Eduardo Mendoza
Reno,NV
Summary
Dear Hiring Manager,
I am writing to express my interest in a position within your company. With 5 years of customer service experience, including roles as a Security Officer, Materiel Handler, Machine Operator/Forklift Operator/Quality Control, and Slab and Tile Warehouse Worker, I am confident in my ability to contribute to your organization's success. I have a strong work ethic, excellent communication skills, and a proven track record of customer satisfaction. I am eager to discuss how my skills align with your needs and contribute to your company's growth.
Sincerely, Eduardo Mendoza
Overview
18
18
years of professional experience
1
1
Certification
Work History
Tile Warehouse Worker [Forklift Driver
Double
- 09.2022
- Retrieved raw materials and ingredients from warehouse rack locations
- Accurately weigh, labeled, and palletized seasoning batches needed for production
- Followed production schedule and completed the formulation of seasoning batches based on the order the batches will be produced
- Operates forklift equipment
- Properly seal and return all unused materials to the correct warehouse location
- Assisted coworkers bring down bulk bags for certain seasoning batches
- Operator follows mixing instructions on batch card to produce seasonings and or spices to meet customer’s specs
- Operator verifies quality of product with QC Lab before starting run
- Operator visually inspects product during process to ensure quality is correct
- Operator is 100% responsible for the room including quality, sanitation, cleanliness and productivity
- Operator fills out the batch card during the run and completes the card at the end of each run
- Operator calculates total cartons/bags produce along with total weights and explain any difference between batch weight and total weight
- Unload materials and merchandise from incoming vehicles and stack them to assigned places
- Located and moved stock of products to pallets or crates for storage or shipment
- Identify damages and report shortages or quality deficiencies
- Transport raw materials to production workstations
- Inspect machinery to determine the need for repairs and guarantee safety by performing regular maintenance
- Keep updated records of inventory and activity logs
- Metal Detection inspections of every mixing room
- Swab Washdown Inspections
- Trained New Employees on how to pick material and on mixer [, 89521]
- Unloaded bundles of slabs and tile orders from flatbed trailers
- Separated specific tile orders for customers
- Helped as a guide to move slabs from racks to flatbed trucks
- Filled out the proper paperwork for tile pickups and slab pickups
- Used wet tile saw to make samples of tiles for the showroom displays
- Sorted and prepared tile samples boards for sales representees
- Pulled multiple slabs for viewing customers
- Trained New employees on how to separate tile orders 2
Machine Operator/Forklift Operator/ Quality Control
Chesapeake Spice Company
09.2001 - 01.2020
Materiel Handler
Barns and Nobles Distribution Center, Meadow Wood Court
01.2003 - 11.2018
- Performed a combination of tasks under specific direction in several areas of the Reno distribution center for efficient material flow through production/assembly areas
- Tasks included continuous lifting up to 50lbs, loading and unloading trucks, restocking of shelves and loading on and off from conveyor equipment while demonstrating safe and proper lifting techniques
- Provided supplies or products to assigned areas so as to maintain high productivity and minimize downtime
- Palletized and de-palletized merchandise and ensure the safe, efficient buildup/breakdown of pallets
- Loaded and unloaded trailers in a manner that ensures damage free merchandise
- Ensured broken down freight and properly stored, staged and protected from the elements at all times
- Transferred to different areas within the warehouse depending on the needs and priorities of the business
- Frequent and safe use of hand tools including box cutters, tape gun, and cleaning gear Qualifications
Security Officer
Rail City Casino
09.2015 - 05.2018
- Patrolled assigned areas and assisted guest and team members as needed
- Examined doors, windows, gates etc
- To ensure they are secure
- Enforced company policies as they pertain to guest and team member conduct on the premises
- Assures optimum guest satisfaction through the delivery of excellent customer service
- Coordinates and supervises crowd control for special events
- We watched for and reported irregularities such as fire, injuries, property damage and prior trespassers, investigates and completed reporting the same
- During serious emergencies, I was assigned to assist in evacuation of facility
- Observed departing personnel to guard against theft of company property
- Escorted casino team members during pit drops, slot drops, jackpot verifications, fill verifications, pit fills/credits, etc
- Transported chips, currency/coin and token to the different requesting tables/booths
- Accepted, logged and stored lost and found articles
- Apprehended (If appropriated) individuals who were observed to engaged in criminal activity and detained these individuals until they can be turned over to law enforcement authorities
- Attended and provided testimony in court when I was required
- Responded to verbal and/or physical altercations throughout the property and applied appropriate measures to resolve the situation
- For physical altercations, employ the minimum amount of force necessary to restrain any and all involved
- Initiated formal evictions of disorderly persons when directed by supervisor
- Responded to request for medical assistance when required and renders first aid consistent with company policy.
Education
High School Diploma -
Washoe High School
Skills
- Surveillance and observation
- Customer service and communication
- Policy enforcement and conflict resolution
- Crowd management and leadership
- Investigation and reporting
- Emergency response and evacuation procedures
- Loss prevention and asset transportation
- Legal proceedings and courtroom testimony
- First aid and medical assistance
- Material handling and inventory management
- Equipment operation and maintenance
- Quality control and inspection
Certification
- Certified Forklift Operator
- Forklift Operator Certification
- Warehouse Operations Certification
Languages
Spanish
Professional Working
Timeline
Security Officer
Rail City Casino
09.2015 - 05.2018
Materiel Handler
Barns and Nobles Distribution Center, Meadow Wood Court
01.2003 - 11.2018
Machine Operator/Forklift Operator/ Quality Control
Chesapeake Spice Company
09.2001 - 01.2020
Tile Warehouse Worker [Forklift Driver
Double
- 09.2022
High School Diploma -
Washoe High School
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