Talented Manager with expert team leadership, sales, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Hi, I’m
EDUARDO MUIR
Dania Beach,FL
Summary
Overview
8
years of professional experience
1
Certification
Work History
Amazon (MIA1)
Area Operation Manager II
11.2020 - Current
Job overview
- Led and motivated cross-functional teams of up to 80+ employees, providing training, guidance and performance feedback to ensure high productivity levels and adherence to safety protocols
- Fostered a positive work environment that promoted teamwork and employee development
- Proactively identified process inefficiencies and implements lean methodologies to streamline operations, reduce waste time and improve productivity by 10% increase in on-time deliveries
- Work in face paced environment that requires proactive decision making based on historical and immediate date to create an efficient response to operational issues
- Assisted associates and assistant managers that includes interviewing, delivering feedbacks, career progression conversation and termination
- Partnered with local site teams including HR and Safety to lead programs to benefit that site regarding safety and retention
- Championed team development by assisting associates and assistant managers through mentoring, conducting performance appraisals, facilitating career progression conversations, and providing constructive feedback for continuous improvement
- Engage team to maintain the highest levels of safety, quality, and attendance performance
- Successfully managed operations in a fast-paced environment, making proactive decisions based on historical and real-time data to create efficient responses to operational issues
- Conducted regular training workshops on data analysis and problem-solving techniques for all team members.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Enterprise Holdings
Branch Manager
08.2018 - 11.2020
Job overview
- Responsible in developing and executing actions plans to maximize sales efforts, minimizing cost and seeking for new accounts to grow the business
- Providing training, coaching, development and motivation of branches personnel
- Building long-term relationships with a group of customers and finding new business in assigned area
- Minimizing operational costs by portfolio optimization
- Managed a diverse portfolio of 50+ accounts generation over 250,000 annual revenue
- Collaborated with cross-functional teams to develop customized solution that addressed accounts challenges and achieved mutual business objectives
- Forecasted sales trend and implemented strategies that increased revenue by 25% the first year
- Built strong relationship with accounts, serving as their primary point of contact and addressing inquiries and concerns promptly
- Participate in the hiring and selection process of new team member
- Managed the end-to-end sales cycle from lead generation to deal closure
- Set monthly goals with accounts to ensure their growth and profitability
- Revise the monthly sales and growth forecast set by team members
- Schedule and set meeting with new accounts.
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Enterprise Holdings
Assistant Branch Manager
01.2017 - 07.2018
Job overview
- Support the Branch Manager in the branch function and being the key part of the development of new staff members
- Prepare operational and risk report for management analysis
- Seek new accounts within our area to increment our fleet size
- Forecasted monthly sales and growth for the branch
- Weekly training and coaching the new staff members to increase their productivity
- Increased the revenue per unit by 60%
- Planned, directed and coordinated risk and insurance programs of establishment to control risk and losses.
Enterprise Holdings
Management Trainee
04.2016 - 12.2016
Job overview
- Responsible for the maximization in every transaction that was done in the branch
- Lead by example to set the tone on sales expectation
- Describe merchandise and explain use, operation and care to the customer
- Quote prices, credit terms or other bid to customers and accounts
- Top sale performer in the region
- Designated to maintain the facility through the proper contractor relationships.
Education
Florida International UniversityMiami, FL
Bachelor of Business Administration in Marketing
University Overview
Skills
- Sales
- Customer relationship management
- Presentation and communication Skills
- Account Relationship
- Client Relationship
- Inventory management
- Team Leadership
- Time Management
- Complex Problem-Solving
- Sales Techniques
Certification
Lean Six Sigma Yellow Belt, University of South Florida
Personal Information
Personal Information
Title: Account ManagerLanguages
Spanish
Native or Bilingual
Timeline
Area Operation Manager II
Amazon (MIA1)
11.2020 - Current
Branch Manager
Enterprise Holdings
08.2018 - 11.2020
Assistant Branch Manager
Enterprise Holdings
01.2017 - 07.2018
Management Trainee
Enterprise Holdings
04.2016 - 12.2016
Florida International University
Bachelor of Business Administration in Marketing
Lean Six Sigma Yellow Belt, University of South Florida
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