Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eduardo Ocampo

Coachella,CA

Summary

Talented Grocery Lead touting 13 years of expertise maintaining supply levels and handling large orders for $500 thousand monthly revenue organization. Knowledgeable resource committed to assisting customers and alleviating conflicts through effective communication and active listening. Promoting exemplary skills in developing positive workplace environments and boosting employee morale. Enhance team member service standards and performance to boost productivity and exceed company goals. Dedicated to enhancing customer loyalty and strengthening sales with good merchandising and inventory management skills. Forward-thinking leader experienced in mediating conflicts, making sound decisions and multitasking in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Lead Clerk

WinCo Foods
10.2018 - Current
  • Interacted with customers by phone, email, or in-person to provide information.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Boosted grocery sales with top-notch merchandising abilities and expertise in implementing effective promotions.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.

Meat Manager

WinCo Foods
09.2010 - 10.2018
  • Completed inventory counts, reordered stock, and removed expired items from supply.
  • Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
  • Reduced waste by overseeing proper restocking procedures and promotion of nearly-expired goods.
  • Worked closely with employees and customers to effectively manage daily operations and communications.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Established team priorities, maintained schedules and monitored performance.

Carpenter

Desert Woodline
10.2004 - 10.2009
  • Demonstrated close attention to detail to verify quality and accuracy of work.
  • Followed established job site safety regulations and maintained safe and clean work area.
  • Completed installations of building structures, trim, flooring, and cabinetry.
  • Planned and executed work with proper tools and materials to maximize productivity.
  • Read and interpreted blueprints to follow specifications of projects.
  • Assisted in training new carpenters to demonstrate techniques, apply best practices and comply with protocols and regulations.

Education

No Degree - Basics

College of The Desert
Palm Desert, CA

Skills

  • Effective Communication
  • Staff Training
  • Conflict Resolution
  • Project Management
  • Time Management
  • Delegation Skills
  • Attention to Detail
  • Team Coordination
  • Problem Solving
  • Customer Service
  • Strategic Planning
  • Creative Thinking

Timeline

Lead Clerk

WinCo Foods
10.2018 - Current

Meat Manager

WinCo Foods
09.2010 - 10.2018

Carpenter

Desert Woodline
10.2004 - 10.2009

No Degree - Basics

College of The Desert

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Eduardo Ocampo