Eduardo Ochoa
ORLANDO,Florida
Summary
Knowledgeable housekeeping management professional familiar with hotel operations, cleaning procedures and health and safety regulations. Versatile Housekeeping Supervisor working with diverse staff. Building rapport and team collaboration. Bilingual individual with strong attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Housekeeping Supervisor
Embassy Suites Lake Buena Vista
09.2021 - 05.2022
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Communicated repair needs to maintenance staff.
- Managed laundry sorting, washing, drying, and ironing.
- Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
- Worked with front desk to respond promptly to all guest requests.
- Placed orders for housekeeping supplies and guest toiletries.
- Evaluated employee performance and developed improvement plans.
- Supervised team of housekeeping and janitorial workers to meet highest quality of cleanliness and safety standards.
Internal Supervisor
Clean Tec Outsourcing
10.2019 - 04.2020
- Prepared working papers, reports and supporting documentation for audit findings.
- Provided journal entries and performed accounting on accrual basis.
- Maintained integrity of general ledger and chart of accounts.
- Trained new employees on accounting principles and company procedures.
Education
Bachelor of Journalism -
Universidad Arturo Michelena
San Diego, Carabobo11.2009
Skills
- Enforcing Safety Protocols
- Equipment Effectiveness
- Dusting Furniture
- Daily Facility Operations
- Employee Performance Reviews
- Inventory Restocking
- Guest Relations
- Employee Evaluation
- Staff Training
- Microsoft Office
- Quality Improvement
- Team Performance Management
- Performance Improvement
- Customer Service
- Motivate Staff
- Job Assignments
- Inspect Work
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Housekeeping Supervisor
Embassy Suites Lake Buena Vista
09.2021 - 05.2022
Internal Supervisor
Clean Tec Outsourcing
10.2019 - 04.2020
Bachelor of Journalism -
Universidad Arturo Michelena
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