Summary
Overview
Work History
Skills
Certification
Languages
Interests
Timeline
Generic

Eduardo Oliveira

Worcester,MA

Summary

Dynamic leader with a proven track record of enhancing team performance and customer satisfaction at Sunset Paint Services. Skilled in operations oversight and client relationship management, adept at fostering inclusive environments and driving continuous improvement. Achieved significant brand growth through strategic marketing and exceptional service. Demonstrates effective leadership and staff development, ensuring compliance and efficiency.

Knowledgeable Supervisor with solid background as Owner/Operator. Proven ability to manage operational aspects efficiently and drive business growth through strategic planning and execution. Demonstrated strong leadership and problem-solving skills, consistently ensuring high-quality service and customer satisfaction.

Overview

37
37
years of professional experience
1
1
Certification

Work History

Owner/Operator

Sunset Paint Services
04.2018 - Current
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Kept all building areas and equipment functional and well-organized to promote business performance.

Chef

Foccocia
01.2001 - 04.2018
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
  • Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.

Army Officer

Brasil
02.1988 - 01.1992
  • Mentored junior officers to develop leadership skills, fostering a culture of continuous improvement within the organization.
  • Enhanced team performance by implementing efficient communication and decision-making strategies.
  • Championed diversity initiatives within the unit to create an inclusive and respectful environment for all personnel.
  • Conducted thorough risk assessments to minimize potential hazards during military exercises and deployments.

Skills

  • Documentation and reporting
  • Hiring
  • Sales negotiation
  • Staffing
  • Operations oversight
  • Client relationship management
  • Preventative maintenance
  • Dependable and reliable
  • Customer service
  • Materials transport
  • Accurate record keeping
  • Document management
  • Equipment maintenance
  • Effective leader
  • Staff training/development
  • Scheduling
  • Team leadership

Certification

  • OSHA Certified-Construction Safety & Health
  • Massachusetts State Driver's License
  • Lead Abatement Certified
  • Bobcat Certified

Languages

English
Professional Working
Portuguese
Native or Bilingual
Spanish
Professional Working

Interests

  • I enjoy cooking for friends and family gatherings
  • Cooking
  • Martial Arts

Timeline

Owner/Operator

Sunset Paint Services
04.2018 - Current

Chef

Foccocia
01.2001 - 04.2018

Army Officer

Brasil
02.1988 - 01.1992

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Eduardo Oliveira