Eduardo Padilla
Bakersfield
Summary
Results-driven retail professional with a strong history of increasing sales and improving customer experiences. Expertise in visual merchandising, team leadership, and communication, leading to enhanced store performance. Experienced assistant manager skilled in training staff and implementing successful sales strategies. Committed to operational excellence and achieving revenue targets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Assistant Manager
Tillys
Bakersfield
07.2025 - Current
- Supervised daily operations to ensure a smooth customer experience.
- Trained and mentored staff on sales techniques and product knowledge.
- Managed inventory levels and coordinated restocking of merchandise.
- Assisted in creating visual merchandising displays to enhance store appeal.
- Developed and implemented staff schedules to optimize coverage.
- Resolved customer inquiries and complaints with effective communication skills.
- Managed customer service inquiries and complaints in a timely manner.
Seasonal Jewelry Specialist
Jared
Bakersfield
03.2025 - 07.2025
- Achieved personal and store sales goals consistently.
- Developed advanced sales techniques for self and associates to enhance performance.
- Utilized exceptional service levels to drive sales effectiveness.
- Demonstrated comprehensive knowledge of merchandise offerings.
- Monitored post-sale details, including shipping and special requests, to ensure satisfaction.
- Maintained adherence to all sales-related policies and procedures.
- Cultivated repeat clientele through effective use of personal client book.
- Resolved client complaints swiftly, ensuring high satisfaction levels.
Sales Associate
Coach
Arvin
07.2017 - 07.2025
- Provided exceptional customer service to enhance shopping experiences.
- Assisted customers with product selection and answered inquiries effectively.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve store goals and objectives.
- Educated customers on brand heritage and product features confidently.
- Handled returns and exchanges while maintaining customer satisfaction standards.
Seasonal Sales Manager
Victorias Secret
Bakersfield
09.2024 - 03.2025
- Led sales teams to enhance customer engagement and brand loyalty.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Monitored inventory levels to ensure product availability for customers.
- Implemented visual merchandising standards to enhance store presentation and appeal.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Managed daily operations of sales department, including supervision of staff members.
Sales Manager
Calvin Klein
Arvin
12.2022 - 09.2024
- Analyzed market trends to identify strategic sales initiatives and opportunities.
- Managed daily operations of sales department, supervising staff performance and productivity.
- Developed sales plans, goals, strategies, and objectives to achieve revenue targets.
- Established strong relationships with key clients, enhancing customer loyalty and retention.
- Oversaw inventory management, ensuring product availability and reducing stockouts.
- Conducted performance evaluations, delivering feedback to support team development.
Optometric Technician
Bakersfield Eye Care
Bakersfield
08.2022 - 12.2022
- Conducted preliminary tests to evaluate visual acuity and eye health.
- Assisted patients with eye examinations and prepared diagnostic equipment.
- Ensured proper sterilization of equipment to maintain safety standards in the clinic.
- Supported optometrists during examinations with clear communication and assistance.
- Scheduled appointments for patients according to their needs and preferences.
- Checked patient records for accuracy and updated them when necessary.
Design and Sales Consultant
La-Z-Boy
Bakersfield
11.2021 - 08.2022
- Engaged customers by providing product knowledge and personalized recommendations.
- Collaborated with team members to create effective sales strategies and promotions.
- Utilized point-of-sale systems to process transactions and manage inventory effectively.
- Conducted in-depth consultations to assess customer needs and preferences accurately.
- Developed and maintained relationships with clients to increase sales revenue.
- Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Supervisor/Manager
Michael Kors
Bakersfield
04.2019 - 11.2021
- Achieved personal and store sales goals consistently.
- Developed personal sales techniques while mentoring associates to enhance their performance.
- Utilized advanced sales strategies to maximize overall sales results.
- Demonstrated comprehensive knowledge of merchandise to aid customer decisions.
- Monitored post-sale details such as shipping, alterations, and special requests for client satisfaction.
- Maintained compliance with all sales-related policies and procedures.
- Fostered strong client relationships using a personal client book and guided staff in similar practices.
- Resolved client issues efficiently, ensuring high levels of satisfaction.
Lead Optician
Eyemart Express
Bakersfield
08.2020 - 06.2021
- Delivered exceptional customer service, ensuring patient satisfaction and loyalty.
- Maintained up-to-date knowledge of products, sales promotions, and policies regarding payments and returns.
- Processed payment transactions and refunds accurately using in-house Point of Sale system.
- Created and maintained patient files in compliance with company and HIPAA confidentiality policies.
- Assessed patient needs based on prescriptions and lifestyle, recommending suitable products.
- Took critical measurements, including pupillary distance, for accurate fitting of eyewear.
- Prepared detailed work orders for lab processing, ensuring all necessary information was included.
- Inspected final products for accuracy, adjusting glasses to ensure proper fit and comfort.
Supervisor/Manager
Brooks Brothers
Arvin
06.2018 - 11.2019
- Customer service guests to ensure they have a wonderful experience and find items to fit their needs.
- Assist with driving and controlling store sales, KPI, shrink and payroll performance.
- Achieve personal productivity goals.
- Coach and inspire store teams to consistently drive sales results.
- Utilize all company training tools to train and develop Store Teams to appropriate performance levels.
- Foster a positive work environment that encourages ideas and innovative problem-solving.
- Assume store leadership responsibility in the absence of store management.
- Assist in the networking, recruiting and selection of top talent.
- Ensure Brand consistency through proper visual presentation of fixtures and product.
- Communicate merchandise needs and trends to Store Manager in order to maximize sales.
Supervisor/Manager
Le Creuset
Arvin
07.2016 - 06.2018
- Opening and closing the store as needed.
- Balancing tills as well as preparing bank deposits and compiling nightly media.
- Customer servicing guests to inform them about the product and its benefits and features.
- Meet daily, weekly, and monthly sales goals.
Education
Associate of Science - Business Administration
San Joaquin Valley College
Bakersfield, CA02.2011
Skills
- Supervising and leadership
- Baking and product demos
- Interviewing and recruiting
- Sales and customer service
- Visual merchandising and retail management
- Communication skills and phone etiquette
- Time management and organizational skills
- Teaching and training
- Hospitality and guest services
- Marketing and social media management
- General ledger accounting and basic accounting principles
- Accounts payable and receivable
- Microsoft Office suite proficiency
- Retail math and analysis skills
- Cash handling and register operations
- Automotive repair and optics expertise
- Product presentation and furniture design
Certification
Driver's License
Languages
English
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Assistant Manager
Tillys
07.2025 - Current
Seasonal Jewelry Specialist
Jared
03.2025 - 07.2025
Seasonal Sales Manager
Victorias Secret
09.2024 - 03.2025
Sales Manager
Calvin Klein
12.2022 - 09.2024
Optometric Technician
Bakersfield Eye Care
08.2022 - 12.2022
Design and Sales Consultant
La-Z-Boy
11.2021 - 08.2022
Lead Optician
Eyemart Express
08.2020 - 06.2021
Supervisor/Manager
Michael Kors
04.2019 - 11.2021
Supervisor/Manager
Brooks Brothers
06.2018 - 11.2019
Sales Associate
Coach
07.2017 - 07.2025
Supervisor/Manager
Le Creuset
07.2016 - 06.2018
Associate of Science - Business Administration
San Joaquin Valley College