Leo Hall
NYC
Summary
Driven and customer-focused professional experienced in both front-line service and small business management. Successfully managed daily operations, coordinated vendor communication, and handled inventory and supply needs to keep business running smoothly. Known for professionalism, initiative, and the ability to connect with customers while maintaining high service standards.
Overview
1
1
year of professional experience
Work History
Team Lead
Suprise Scoop
Manhattan, NY
01.2025 - 08.2025
- Oversaw daily shop operations, including opening/closing procedures, cash handling, and POS system management.
- Provided excellent customer service, ensuring a welcoming and high-quality experience for all guests.
- Coordinated with vendors for inventory and supply orders to maintain consistent product quality and availability.
- Trained and guided team members to uphold service standards and maintain a positive work environment.
- Built customer loyalty by creating a clean, friendly, and engaging atmosphere.
Front Desk Accociate
Supreme Fitness grp.
Manhattan, New York
07.2024 - 01.2025
- Delivered friendly and efficient customer service by greeting members, answering questions, and resolving issues.
- Maintained gym cleanliness, restocked supplies, and ensured all equipment met safety standards.
- Supported team operations by managing front desk duties including member check-ins and account updates.
- Demonstrated reliability and teamwork in a fast-paced, customer-oriented environment.
Education
High School Diploma -
Leman Manhattan Prep
New York06-2024
Skills
- Customer Service & Communication
- Cash Handling & POS Systems
- Teamwork and collaboration
- Time management and multitasking
- Vendor coordination and inventory oversight
- Problem Solving & Conflict Resolution
- Dependability & Professionalism
References
Available upon request
Timeline
Team Lead
Suprise Scoop
01.2025 - 08.2025
Front Desk Accociate
Supreme Fitness grp.
07.2024 - 01.2025
High School Diploma -
Leman Manhattan Prep
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