Proficient and caring team member offering outstanding resident-service experience. Adept at addressing customer needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving residents of all backgrounds.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Heritage Estates Retirement Community
08.2022 - Current
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Supported needs of 30+ residents under long-term care.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Followed directions of licensed nurses to administer medications and treatments.
Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
Worked effectively in fast-paced environments.
Developed and maintained courteous and effective working relationships.
Managed time efficiently in order to complete all tasks within deadlines.
Skilled at working independently and collaboratively in a team environment.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Crew Member
Runza Restaurants
02.2022 - 08.2022
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Kept food preparation area, equipment, and utensils clean and sanitary.
Took orders, prepared meals, and collected payments.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Scottsbluff Senior High School
Scottsbluff, NE
05.2023
Skills
Resident Care Associate
Home Care Aide
Adaptable
Personable
Dementia and Alzheimer's knowledge
Fast-learner
Friendly
Dependable
Accomplishments
Placed first in Nutrition, and second in Nursing Assistant during State HOSA competitions.
Graduated High School with cum laude honors.
Certification
CNA - Certified Nurse Assistant
MA- Medication Aide
Timeline
Certified Nursing Assistant
Heritage Estates Retirement Community
08.2022 - Current
Crew Member
Runza Restaurants
02.2022 - 08.2022
High School Diploma -
Scottsbluff Senior High School
CNA - Certified Nurse Assistant
MA- Medication Aide
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