Eduardo Rivera
Long Beach,CA
Summary
Flexible and organized Manager with 3 years of experience working at high volume Chick-Fil-A Restaurants. Customer-driven and highly coordinated managerial staff. Focused on using training, monitoring and morale-building techniques to improve employee engagement and performance. Experience stepping into new roles and quickly making positive changes to drive company success.
Overview
4
4
years of professional experience
Work History
Inventory Operations Manager
Chick-Fil-A
Costa Mesa
08.2023 - Current
- Oversee and manage inventory processes to ensure accurate stock levels and minimize waste on a daily basis
- Coordinate with suppliers to ensure timely delivery of goods and maintain daily inventory levels
- Train and supervise kitchen team members on food safety procedures, LEAN processes, and best practices
- Monitor kitchen performance metrics, such as food waste, labor costs, and productivity, and implement actions as needed
- Assessing and reviewing employee performance and development
- Oversee all aspects of kitchen operations, including food quality, presentation and speed of service, to ensure quality standards are met
- Performs monthly meetings with Shift Leaders on performance, address challenges, and align goals for the upcoming month.
Manager
Chick-Fil-A
Cerritos/Lakewood
07.2020 - 08.2023
- Lead and model the Chick-fil-A Mission, Vision and Core Values with guests and team members
- Effectively manage and lead a team of people while maintaining operating standards
- Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone
- Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback
- Executing a daily game plan, including sending Team Members on break at scheduled times, ensuring Team Members are productive , flexing in assigned roles and performing to standards
- Analyzes labor data and productivity metrics to identify opportunities for improvement.
Training Coordinator
Chick-Fil-A
Cerritos/Lakewood
- Monitor employee performance and provide feedback, ensuring alignment with operator goal
- Supervise and develop trainers, providing guidance and support to enhance their skills
- Make employment decisions, including hiring, onboarding, and training
- Developed and conducted training sessions for new hires to ensure it aligns with Chick-Fil-A standards
- Created training materials and resources to support the teams learning and development
- Collaborated with Managers to identify training needs and opportunities for improvement
- Maintain accurate records of employee training, certifications, and wages according to level and performance
Education
High School Diploma -
Woodrow Wilson High School
07.2022
Some College (No Degree) - Business Administration And Management
Long Beach City College
trueSkills
- Adaptable
- Training and Development
- Team Leadership
- Time Management
- Communication
- Problem Solving
- Inventory
- High-Volume Restaurant
- Recruitment
- Employee Coaching
- Shift Auditing
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Inventory Operations Manager
Chick-Fil-A
08.2023 - Current
Manager
Chick-Fil-A
07.2020 - 08.2023
Training Coordinator
Chick-Fil-A
High School Diploma -
Woodrow Wilson High School
Some College (No Degree) - Business Administration And Management
Long Beach City College
Similar Profiles
Knia AdderleyKnia Adderley
Key Holder Leader at Chick-Fil-A, Chick-Fil-A RestaurantsKey Holder Leader at Chick-Fil-A, Chick-Fil-A Restaurants
Emily BrownEmily Brown
Team Member at Chick-Fil-A, Chick-fil-A Frederick NorthTeam Member at Chick-Fil-A, Chick-fil-A Frederick North
Sara Saint-FleurSara Saint-Fleur
Lead Trainer at Chick-Chick-fil-A-ALead Trainer at Chick-Chick-fil-A-A
Evangel CannonEvangel Cannon
Cashier at Chick-fil-A fil ACashier at Chick-fil-A fil A
Terance KisselTerance Kissel
Barista at Trung Nguyen E-CoffeeBarista at Trung Nguyen E-Coffee