Summary
Overview
Work History
Education
Skills
Timeline
Generic

Eduardo Rivera

Castro Valley,CA

Summary

Hardworking Product Associate offering almost a year supporting manufacturing needs. Successful working long hours in challenging environments, moving supplies, organizing products and packaging shipments. Excellent history of working well with other team members and pitching in to help achieve team goals.

Overview

3
3
years of professional experience

Work History

Cashier

Pollo Loco
02.2021 - 08.2022
  • Operated cash register to record transactions accurately and efficiently.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.

Product Associate

Tesla
08.2022 - 05.2023
  • Loaded and unloaded materials from conveyor belts to support continuous production.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Assembled products to meet production requirements and daily established quotas.
  • Collaborated with team members to meet production deadlines.
  • Monitored and adjusted machine settings for optimal production output.
  • Followed safety protocols and utilized OSHA-approved PPE to foster safe working environment.
  • Utilized hand tools and machinery to safely complete assembly processes.
  • Performed regular maintenance on equipment and machinery to reduce downtime.

Ramp Agent

GAT
05.2023 - 06.2023
  • Enhanced operational efficiency by conducting thorough pre-flight checks on aircraft for safe takeoffs and landings.
  • Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
  • Assisted in reducing turnaround times by efficiently managing the unloading and loading of cargo and luggage.
  • Improved customer satisfaction with prompt handling of passenger inquiries and concerns related to baggage and boarding procedures.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
  • Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
  • Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
  • Demonstrated adaptability by quickly adjusting to changing flight schedules or weather conditions, minimizing disruptions to airport operations.
  • Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
  • Connected electrical power unit and hoses to aircraft.

Front Desk Agent

Holiday Inn Suites
06.2023 - Current
  • Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
  • Streamlined front desk operations for improved efficiency and faster service delivery.
  • Increased customer loyalty with exceptional communication skills and personalized service.
  • Resolved guest issues promptly, resulting in positive feedback and return visits.
  • Collaborated with housekeeping staff to maintain cleanliness standards in the lobby and common areas.
  • Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
  • Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
  • Contributed to team success by consistently meeting or exceeding performance targets for guest satisfaction ratings and occupancy rates.
  • Mentored new hires on best practices at the front desk ensuring they were properly trained and equipped to excel in their roles.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Education

High School Diploma -

Hayward High School
Hayward, CA

Skills

  • Merchandise Receiving and Handling
  • Feedback Assessment
  • Product Marketing
  • Safety Protocols
  • Product Knowledge
  • Team Cooperation
  • Critical Path Identification
  • Adaptable and Flexible
  • Ability to Lift 40 Pounds
  • Safety and Cleanliness Standards
  • Meeting Sales Goals
  • Operate Cash Register

Timeline

Front Desk Agent

Holiday Inn Suites
06.2023 - Current

Ramp Agent

GAT
05.2023 - 06.2023

Product Associate

Tesla
08.2022 - 05.2023

Cashier

Pollo Loco
02.2021 - 08.2022

High School Diploma -

Hayward High School

Similar Profiles

CREATE PROFILE
Eduardo Rivera