Eduardo Rodriguez
Crandall
Overview
5
5
years of professional experience
Work History
Manager
Rodriguez Mexican Grill
Crandall
04.2020 - 04.2025
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Enhanced customer satisfaction through the development of a customer service excellence program.
- Led team meetings and one-on-one coaching sessions to continuously improve performance.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Conducted performance reviews for team members.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned work and monitored performance of project personnel.
Education
High School Diploma -
Seagoville High School
Seagoville, TX05-2012
Skills
- Performance evaluation
- Task delegation
- Customer service
- Team leadership
- Budget management
- Training development
- Conflict resolution
- Employee coaching
- Time management
- Goal setting
- Self motivation
Timeline
Manager
Rodriguez Mexican Grill
04.2020 - 04.2025
High School Diploma -
Seagoville High School