Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduardo Salazar-Sandoval

Tacoma,WA

Summary

Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

3
3
years of professional experience

Work History

Sales Representative

Metro By T-Mobile
01.2021 - Current
  • Spearheaded the prospecting of new customers through referrals from existing clients and sales phone calls
  • Offered professional answers and advice to curious clients encouraging them to schedule a time to visit our stores
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Worked efficiently to overcome objections while developing sales plans to close sales and exceed established quota
  • Assisted customers in selecting the right device by asking open-ended questions to determine each customer's need while explaining device performance and suggesting upgrades, accessories, and optional equipment available
  • Reported to the middle management on contracts, sales objective, activities, and review and analysis or prospects

Education

Bachelor of Business - Accounting

Pacific Lutheran University
Tacoma, WA
05.2024

Associates of Arts (AA-DTA) -

Pierce Community College
Puyallup, WA
06.2021

AP Biology, AP Geography -

Franklin Pierce High School
Tacoma, WA
2021

Skills

  • Research and Analyze state tax laws
  • Customer Service
  • Proficiency in spreadsheets
  • MS Office / Microsoft Excel / Microsoft Visio / Microsoft / Access
  • Change Management
  • Time Management

Languages

Spanish
Native or Bilingual

Timeline

Sales Representative

Metro By T-Mobile
01.2021 - Current

Bachelor of Business - Accounting

Pacific Lutheran University

Associates of Arts (AA-DTA) -

Pierce Community College

AP Biology, AP Geography -

Franklin Pierce High School

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Eduardo Salazar-Sandoval