Eduardo Salinas
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Food and Beverage Manager
Ballys casinos
Chicago, IL
11.2023 - Current
- Supervised and managed the daily operations of the food and beverage department, including staff scheduling, inventory control, cost management, menu planning and customer service.
- Maintained excellent communication between front-of-house staff and back-of-house staff in order to provide efficient service throughout the entire dining experience.
- Resolved customer complaints regarding meal quality or service issues in a timely manner while ensuring satisfaction is achieved.
Bartender
TAO Chicago
Chicago, IL
10.2021 - 06.2023
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Certified Product Specialist
Glendale Nissan
Glendale Heights, IL
05.2021 - 11.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Built relationships with customers to encourage repeat business.
- Reviewed sales numbers and calculated commissions.
Manager
Four Corners Tavern Group
Chicago, IL
03.2019 - 05.2021
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Provided ongoing training to address staff needs.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Planned and managed resources to consistently meet production, quality and cost goals.
Bartender
Fremont Chicago
Chicago, IL
11.2014 - 03.2019
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Adhered to state regulations regarding serving alcohol responsibly.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Greeted customers and provided excellent customer service.
Lead Server
YardHouse Darden Restaurants
Glenview, IL
05.2011 - 01.2015
- Managed opening and closing duties to facilitate restaurant operations.
- Provided exceptional service to high volume of daily customers.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
- Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Calculated charges, issued table checks and collected payments from customers.
- Verified legal drinking age before serving beer, wine and liquor to comply with state law.
Education
High School Diploma -
Amundsen High School
Chicago, IL06.2011
Skills
- Process Improvement
- Business Development
- Inventory Control
- Strategic Planning
- Customer Needs Assessment
- Highly Professional
- Attention to Detail
Reference
- Simon Downward (312)757-0481 : sidownward1@gmail.com
- Joel Sanchez (773)526-1015 : joel@4cbars.com
- Kevin Vergara (224)245-9548 : kmvergara121@gmail.com
Timeline
Food and Beverage Manager
Ballys casinos
11.2023 - Current
Bartender
TAO Chicago
10.2021 - 06.2023
Certified Product Specialist
Glendale Nissan
05.2021 - 11.2023
Manager
Four Corners Tavern Group
03.2019 - 05.2021
Bartender
Fremont Chicago
11.2014 - 03.2019
Lead Server
YardHouse Darden Restaurants
05.2011 - 01.2015
High School Diploma -
Amundsen High School
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