Eduardo Sifuentes

In my role as a Guard, I conducted unarmed foot patrols within a government fascility, placing a strong emphasis on delivering exceptional service to customers, visitors, and employees. Key responsibilities included warmly greeting, engaging with, and expressing gratitude to individuals, while also providing assistance with transportation inquiries and other guest services. Additionally, I diligently performed security patrols and stationary post assignments, proactively scanning for potential threats to ensure compliance with safety protocols such as the Prison Rape Elimination Act (PREA). Remaining vigilant, I monitored the surroundings for any irregular conditions that could compromise security. Furthermore, I was responsible for promptly responding to alarms, addressing rule infractions, and deterring theft. In the event of incidents, I conducted thorough investigations and maintained detailed written logs, while also collaborating closely with local law enforcement when necessary. Moreover, I upheld standards of cleanliness and professionalism within the job site and offered support with basic first aid and emergency notifications as needed.

During my time as a Venue Attendant at the City of Eagle Pass Sports Complex, I undertook a diverse array of responsibilities essential for facility operations. These included regular facility maintenance, groundskeeping, scheduling and reservations management, staff supervision, equipment maintenance, safety compliance, customer service, budgeting, event planning, and community engagement. My role encompassed ensuring the sports complex's infrastructure and grounds were well-maintained, managing reservations and schedules, overseeing staff, ensuring safety compliance, providing excellent customer service, handling budgets, organizing events, and fostering community relationships.

As a former Fireworks Sales Associate, I was tasked with the responsibility of selling thousands of fireworks to a large number of customers in a fast-paced environment. This role demanded exceptional multitasking abilities, as I not only managed transactions and handled cash efficiently but also ensured the continuous restocking of products to meet customer demands. While maintaining a high level of productivity, I prioritized delivering outstanding customer service by engaging with customers, understanding their preferences, and providing expert recommendations. With attention to detail and a focus on customer satisfaction, I contributed to creating memorable experiences for thousands of customers during the bustling fireworks season.

In my role as a Crew Member, I gained valuable experience in various aspects of restaurant operations. Primarily, I focused on providing exceptional customer service by taking orders accurately and ensuring a positive experience for patrons whether at the counter, through the drive-thru, or via electronic kiosks. Additionally, I took responsibility for maintaining cleanliness and hygiene standards throughout the establishment, including the kitchen, dining area, and restrooms. This involved tasks such as dishwashing, floor mopping, and sanitation to create a pleasant environment for customers and staff alike. Furthermore, I assisted in restocking food, condiments, and supplies as needed, and also contributed to inventory management by monitoring stock levels. Collaboration and teamwork were essential as I worked closely with other crew members and supervisors to ensure smooth operations, often adapting to various roles within the restaurant as required. Lastly, I prioritized adhering to safety and sanitation procedures, including proper food handling and storage, to uphold the well-being of both customers and staff at all times.