Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eduardo Soto

St. Cloud

Summary

Delivering exceptional patient care as demonstrated at Orlando Health, I bring a blend of meticulous safe food handling from my tenure at McDonald's Restaurant and profound customer engagement skills. My proficiency in vital signs monitoring and ability to forge strong patient relationships highlight my comprehensive healthcare and service expertise. Motivated professional experienced in providing exceptional care to elderly, disabled and recuperating patients. Demonstrated expertise in basic nursing care and medical recordkeeping. Committed to delivering compassionate care and improving the lives of patients through attentive and thorough medical care. Dedicated nursing professional with hands on experience providing quality care to patients. Skilled in providing comfort, monitoring vital signs, and administering medications. Demonstrated ability to build relationships with patients, families, and healthcare team members. Highly motivated individual with extensive experience providing direct patient care in hospital and long-term care settings. Demonstrated ability to work collaboratively with nursing staff, other healthcare professionals, and patients to promote quality patient care. Possesses strong clinical knowledge, excellent communication skills, and an unwavering commitment to compassionate patient care.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Oncology Technician

Moffitt Cancer Center
02.2025 - Current
  • Promoted a safe environment for patients undergoing radiation therapy through strict adherence to safety protocols and proper use of protective equipment.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

CNA/PCT

Orlando Health
02.2024 - 01.2025
  • Delivered direct care to patients, assisting with bathing, feeding, and grooming tasks
  • Completed daily documentation and charts regarding patient care and input reports into practice databases
  • Prepared residents for meals and assisted with feeding
  • Utilized PPE appropriately and followed patient safety and infection control guidelines
  • Measured patient vital signs, recording body temperature, blood pressure, and heart rate
  • Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
  • Lifted and repositioned non-ambulatory patients to prevent accidents and falls
  • Observed changes in patient status and response and immediately communicated concerns to nursing staff
  • Developed trusting relationships and provided emotional support to patients and families
  • Answered call lights to provide emergency treatment and assistance to patients
  • Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
  • Stocked patient rooms and supply areas to meet patient care needs
  • Completed in-service training and attended performance improvement meetings
  • Observed infection control procedures and guidelines to safeguard patients and teams
  • Utilized restorative care techniques to promote patient independence
  • Cleaned and sanitized medical equipment and rooms
  • Participated in educational activities to stay up-to-date with best practices in nursing
  • Assisted with admission and discharge processes to provide continuity of care
  • Followed manufacturer's instructions when using selected equipment, accounting for patient's size, preexisting conditions, and age
  • Interpreted and explained medical instructions to patients and family members
  • Assisted in admission, discharge and transfer activities as needed
  • Assessed patient needs for additional services or equipment requirements
  • Developed positive relationships with residents by providing compassionate care
  • Maintained a clean environment for the safety of patients by following infection control protocols
  • Ensured proper documentation of all treatments provided per hospital policies and standards
  • Provided personal care and hygiene assistance to patients, including bathing, grooming, dressing and toileting
  • Managed multiple tasks effectively while maintaining composure under pressure situations
  • Demonstrated proficiency in patient transfer techniques using wheelchairs, gurneys and lifts
  • Exhibited excellent communication skills when interacting with patients and their families
  • Reported any change in patient condition promptly to the nurse supervisor
  • Recorded daily observations regarding patient condition in medical records
  • Administered medications according to physician's orders accurately and timely
  • Respected patient privacy rights while providing care services
  • Provided emotional support and encouragement to enhance self-esteem of patients
  • Performed basic nursing procedures such as catheterization and wound cleaning and dressing changes
  • Maintained accurate records of patient care, condition, progress, and concerns
  • Answered patient call signals, signal lights or bells to determine patient needs

Crew Member

McDonald's Restaurant
01.2023 - 03.2024
  • Educated customers on menu items, product ingredients and nutritional values
  • Performed cashier duties such as taking orders, collecting payments and providing change
  • Restocked kitchen supplies including food products and utensils
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles
  • Assisted in the preparation of food items such as sandwiches, salads and pizzas
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items
  • Provided excellent customer service to maintain a positive atmosphere for guests
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards
  • Adhered to health department regulations regarding food handling procedures
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies
  • Assisted management team with inventory counts of food products and beverage supplies
  • Monitored quality of food served to ensure it met company standards for presentation and temperature
  • Resolved customer complaints in a professional manner
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Maintained organized storage areas for food products, beverages and restaurant supplies
  • Processed takeout orders quickly to ensure timely delivery of meals
  • Informed customers about daily specials in an engaging manner
  • Checked expiration dates on all products before serving them to customers
  • Answered phone calls promptly to provide accurate information about menu items or prices
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift
  • Wiped down tables and equipment, swept and refilled stock
  • Served food quickly for positive guest experiences
  • Organized and restocked supplies to support operations and team productivity
  • Interacted pleasantly with guests to deliver quality customer service
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person
  • Took orders from patrons and input selections into store computer system
  • Packed fast food products in approved containers, cups and bags
  • Packaged menu items into bags or trays and placed drink orders into carriers
  • Drove team success by quickly completing assigned tasks
  • Uphold high standards of productivity and quality in operations
  • Stocked shelves and cases with new or transferred items
  • Demonstrated proper food safety practices by accurately completing quality control checklist
  • Presented orders to guests within anticipated service times
  • Prepared quality products while maintaining portion control and presentation within service goal times
  • Explained current promotional information and items to patrons
  • Assisted management with inventory control and stock ordering
  • Prepared food for various recipes by washing, peeling and dicing ingredients
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations
  • Assisted patrons in making menu selections
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers
  • Warmly greeted visitors to promote great customer service and positive ordering experience
  • Maintained safe food handling practices to prevent germ spread
  • Talked pleasantly with customers while taking orders and promoted positive image for business
  • Processed payments on cash register and counted back bills and change to patrons
  • Served food and beverages at take-out counters to provide fast service to waiting guests
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment
  • Restocked napkins, condiments and utensils at self-service areas during slow periods
  • Welcomed and thanked guests to demonstrate appreciation for patronage
  • Assembled and served meals according to specific guest requirements
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures
  • Scrubbed and polished counters to remove debris and food
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short
  • Brewed and served coffee and tea with preferred add-ins
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods
  • Tailored orders to address customer allergies and gluten concerns
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions
  • Directed patrons to restrooms and other amenities within facility
  • Oversaw inventory in buffet and reported replacement needs to kitchen management

Education

Bachelor of Science - Health Sciences

University of South Florida
Tampa, FL
05-2027

High School Diploma -

Saint Cloud High School
05.2024

Skills

  • Customer Service
  • Safe Food Handling
  • Customer Engagement
  • Inventory Restocking
  • Health Code Compliance
  • Drive-Thru Operations
  • Food Running
  • Beverage Preparation
  • Menu Memorization
  • Order Management
  • Food Preparation
  • Cleaning and Sanitizing
  • Company Standards
  • Oral Hygiene
  • Resident Care Partner
  • Relationship Building
  • Emotional and Social Support
  • Bedsore Prevention
  • Patient Care Technician (NCPCT)
  • Problem-solving abilities
  • Bedside manner
  • Patient Assessments
  • Professionalism
  • Reliability
  • Electronic Charting
  • Chronic Disease Management
  • Vital signs
  • Meal Preparation
  • Indirect Patient Care
  • Medical Equipment Operation

Certification

  • CNA, ORLANDO HEALTH
  • PCT, ORLANDO HEALTH

Languages

Spanish
Native or Bilingual

Timeline

Oncology Technician

Moffitt Cancer Center
02.2025 - Current

CNA/PCT

Orlando Health
02.2024 - 01.2025

Crew Member

McDonald's Restaurant
01.2023 - 03.2024

Bachelor of Science - Health Sciences

University of South Florida

High School Diploma -

Saint Cloud High School

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Eduardo Soto