Eduardo Trejos Muller
825 Burnett Ave San Francisco,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passion for providing excellent customer service and facilitating guest satisfaction.
Overview
2
2
years of professional experience
Work History
Front Desk Clerk
Cornell Hotel de France
07.2023 - Current
- Enhanced guest satisfaction by promptly and professionally addressing inquiries and concerns.
- Provided exceptional customer service for a positive guest experience, resulting in repeat business.
- Streamlined check-in and checkout processes to improve efficiency and reduce wait times.
- Managed reservations, cancellations, and modifications with accuracy to maintain organized booking records.
Grocery store clerk
Carrefour
04.2023 - 06.2023
- Increased customer satisfaction by providing friendly and efficient service during checkout.
- Assisted customers in locating items, contributing to a positive shopping experience.
- Maintained cleanliness of store aisles and shelves, ensuring an organized and visually appealing environment.
Waiter
Retirement home
01.2023 - 03.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
Inventory storage
Besson Chaussures
02.2022 - 04.2022
- Improved financial accuracy by conducting regular audits and reconciling retail accounts.
- Handled day-to-day accounting processes to drive financial accuracy.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Bachelor of Arts - Foreign Languages And Literatures
Université Grenoble Alpes
Grenoble FranceBachelor of Arts - History
Université Grenoble Alpes
Grenoble FranceHigh School Diploma -
High School Emmanuel Mounier
Grenoble France06.2021
Skills
- Fluent in French, Spanish and English
- Sufficient in Excel, Word, Photoshop
- Experience in customer service
- Guest Relations
- Hospitality Management
- Customer Service
Timeline
Front Desk Clerk
Cornell Hotel de France
07.2023 - Current
Grocery store clerk
Carrefour
04.2023 - 06.2023
Waiter
Retirement home
01.2023 - 03.2023
Inventory storage
Besson Chaussures
02.2022 - 04.2022
Bachelor of Arts - Foreign Languages And Literatures
Université Grenoble Alpes
Bachelor of Arts - History
Université Grenoble Alpes
High School Diploma -
High School Emmanuel Mounier
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