Eduardo Zepeda
Los Angeles,CA
Summary
I am a recent graduate having received my bachelor’s in business administration with an emphasis on management and human resources. This, along with my 3 years of retail management experience, allows me to bring key insights and abilities to aid daily operations and a purposeful mindset. The combination of the knowledge I have attained through my education and my experience, allows me to provide unique problem-solving abilities and create a better working environment for everyone within the organization. Talented Assistant Manager with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Abercrombie & Fitch
Los Angeles, CA
05.2024 - Current
- Provided training to new employees on company policies and procedures.Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Supervised cash handling processes to ensure accuracy of transactions.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Analyzed market trends to identify opportunities for product expansion or improvement.
03.2020 - Current
- Source products, marketing, networking, customer service, keeping track of inventory, spreadsheet proficiency, sales, gross income statements, interpersonal interactions, communication
Assistant Manager
Lids Citadel
10.2022 - 05.2023
- Overseeing daily operations, managing, and training staff, striving to meet daily sales objectives, visual merchandising, opening, and closing the venue, overseeing outbound and inbound shipments, screening and interviewing potential candidates, and upselling various products and services.
Education
Bachelor’s in science - Business Administration, Management & Human Resources
Cal Poly Pomona
Skills
- Delegation
- Communication
- Adaptability
- Resourcefulness
- Management
- Visual Merchandising
- Bilingual
- Leadership
- Negotiation
- Proficient in Word & Excel
- Business Development
- Customer Relations
- Strategic Planning
- Upselling and Cross Selling
- Employee Coaching
- Problem-Solving
- Microsoft Office Suite
- Incident Reports
- Issue Resolution
Additional Information
- Resourcefulness, This is a highlighted key skill because I started my small business during COVID-19 when no one else was willing to take a risk. I started with $60 and have been able to scale it up.
- Leadership, As a leader, you do not place authority on others, instead, you lead by example and earn the respect to have a dedicated support system.
References
References available upon request.
Timeline
Assistant Store Manager
Abercrombie & Fitch
05.2024 - Current
Assistant Manager
Lids Citadel
10.2022 - 05.2023
03.2020 - Current
Bachelor’s in science - Business Administration, Management & Human Resources
Cal Poly Pomona
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