Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Eduardo David Venado Espinoza

New Haven,CT

Summary

I am a hard- working individual with a desire to excel in everything I apply myself to. I am from Mexico. I moved to the United States in June 2022 . Since then. I received my work permit and began to build my resume. I am a highly motivated individual and a fast learner who is ready to take a new challenges and opportunities.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Food Delivery Driver

DoorDash
New Haven, CT
06.2024 - Current
  • Resolved customer disputes quickly and professionally in accordance with company policy guidelines.
  • Coordinated with restaurant staff on order accuracy and pickup times.
  • Provided excellent customer service throughout the delivery process.
  • Ensured that the correct order was delivered to the customer.
  • Answered customer inquiries regarding menu items, prices and availability.
  • Identified potential problems or complaints from customers and took appropriate action as necessary.
  • Followed all safety protocols while driving.
  • Contacted customers if there were delays in delivery due to traffic or other issues.
  • Inspected vehicle before and after shifts for any maintenance needs or issues.
  • Utilized GPS navigation systems to find most efficient routes for deliveries.
  • Analyzed customer address to determine best route for timely delivery.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Adapted quickly to changing traffic conditions and route closures, demonstrating problem-solving skills to maintain timely deliveries.
  • Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.

School Bus Driver

Student Transportation Services-Zum
Branford, CT
04.2024 - Current
  • I found this job opportunity in April and since then I have been in the process of getting my CDL license along with the company so for now I am behind the wheel training until I get the license before the school year starts.
  • Performed pre-trip inspections of the bus according to established procedures.
  • Maintained bus cleanliness, inspected for mechanical problems, and reported any issues to supervisor.
  • Attended staff meetings and training sessions regularly for professional development purposes.
  • Learned and followed school transportation procedures.
  • Performed routine bus maintenance and cleaning for ideal condition.
  • Performed pre-trip inspection and mechanical checks before scheduled run.
  • Complied with local traffic regulations and safety requirements for bus operation.
  • Inspected vehicle tires, brakes, windshield wipers, lights and fluids to verify safe operation.
  • Performed work assignments according to instructions received.
  • Operated bus safety lighting to increase safety during bus stop boarding and departing.
  • Drove gasoline, diesel or electrically powered multi-passenger vehicles to transport students.

Server

Barracuda Bistro and Bar
New Haven, CT
04.2023 - 12.2023
  • Juicing or cutting fruit garnishes, preparing craft cocktails for bar clients and service station, braking down and cleanning bar, encouraging regular customer visits.
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Responded to customer inquiries about menu items or services offered by the restaurant.
  • Managed multiple tasks simultaneously while providing excellent customer service.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Assisted other servers as needed during peak hours or special events.
  • Complied with safety procedures when handling food items or cleaning materials.
  • Provided exceptional service to high volume of daily customers.

Education

High School Diploma -

UVM (Universidad Del Valle De Mexico)
Mexico
07-2019

Skills

  • Smartphone operation
  • GPS Navigation
  • Hardworking and Responsible
  • Excellent sense of direction
  • Safe Driving
  • Quick Learner
  • Customer Communication
  • Customer Service
  • Problem-Solving
  • Performance Improvement
  • Strong Work Ethic
  • Liquor, wine, and food service
  • Positive and professional
  • Order Management
  • Beverage Preparation
  • Food Running
  • Table Bussing
  • Exceptional customer service
  • Suggestive Selling
  • Health codes compliance
  • Safe serving knowledge
  • Customer service expertise
  • Bilingual in [English and Spanish]
  • Pre-Trip Inspections
  • Safety-focused
  • Technology-driven navigation
  • Defensive Driving
  • Great attitude
  • Safe Driver Training
  • Safe Driving Practices
  • Confidentiality
  • Vehicle inspections

Certification

  • Tips Certificate of Completion (TIPS On-Premise Alcohol Server Training)
  • CDL Class B (I am in the process to get my license for now I have my CDL Permit)

Languages

Spanish
Native/ Bilingual
English
Professional

References

  • Michelle Quero - 2243603589
  • Erick Matamoros - 2035120759

Timeline

Food Delivery Driver

DoorDash
06.2024 - Current

School Bus Driver

Student Transportation Services-Zum
04.2024 - Current

Server

Barracuda Bistro and Bar
04.2023 - 12.2023

High School Diploma -

UVM (Universidad Del Valle De Mexico)

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Eduardo David Venado Espinoza