EDUARDO STOCKTON

Diligently dedicated hospitality engineer with 42 years of experience in facilities maintenance. Excited to develop innovative solutions for regional teams. Specializing in hotel opening, acquisitions, engineering task force, security, risk management, and large-scale capital projects. Proficient in leveraging market trends to gain a competitive advantage in hospitality and facility management. Demonstrated project management expertise with multiple accomplishments in Hotel and Resort openings, including Ho Chi Minh City Marriott (1996), Singapore Marriott Hotel (1997), Cebu Marriott Hotel (1998), and Guatemala Marriott (1999). Highly experienced in managing complex operational frameworks and leading diverse teams to achieve organizational goals. Utilizes strategic planning and problem-solving abilities to enhance efficiency and productivity. Proven track record of fostering collaboration and driving results in dynamic environments. Professional with a strong background in managing large-scale operations and ensuring optimal performance. Known for a results-oriented approach and fostering a collaborative team environment. Reliable and adaptable, with skills in strategic planning and operational oversight that drive organizational success. Seasoned Director of Engineering bringing proven skills in negotiating, preparing, and finalizing major contracts and agreements. Meticulous, well-organized, and decisive field professional skilled at cultivating and deepening productive relationships with owners, companies, and agency representatives. Ready to bring knowledge and abilities to a challenging role with the potential for long-term career advancement and success.

• Marriott International 30 Year Achievement, 2012
• Marriott International Quarter Century Club Member, 2007
• J. Willard Marriott Award of Excellence
• 1996
• 2007
• The Spirit to Serve Outstanding Achievement, 2007
• Alice S. Marriott Award for Community Service, 1996
• Manager of the year, 1989

• Area Director of Engineering Risk Management, Playa Hotel Resorts- Jamaica and Florida, 07/01/23, Present, Established and managed 5 properties to ensure DOE's are successful in their organization., Developed and implemented strategic plans to increase department productivity and quality of services., Oversaw the development of new policies and procedures to enhance operational efficiency., Monitored departmental budgets and took corrective actions when necessary., Developed and maintained positive relationships with internal and external stakeholders., Led the design and implementation of innovative projects to improve service delivery., Developed and implemented new training initiatives to enhance staff knowledge and skills., Identified areas of improvement and created solutions to optimize operations., Established and enforced quality standards to ensure successful delivery of services., Analyzed customer feedback to identify opportunities for improvement., Developed and maintained effective communication channels between departments., Mentored staff to achieve their career goals and maximize their potential., Facilitated organizational change by setting clear objectives and expectations., Liaised with other departments to ensure effective collaboration., Developed and maintained effective customer service standards., Developed and implemented procedures to improve workflow and customer satisfaction., Assisted with the development of departmental goals and objectives., Developed and maintained relationships with external stakeholders.
• Director of Engineering, Royal Hawaiian Luxury Hotel Resorts- Marriott International, 07/01/19, 07/01/23, Spearhead work order process, Equipment PM and Room PM utilizing Transcendent., Oversaw the design, development and implementation of software applications for multiple clients., Coordinated with vendors to ensure timely delivery of engineering projects., Ensured engineering staff had the necessary resources to complete projects on time., Monitored engineering projects to ensure they were delivered on time and within budget., Analyzed engineering data to identify areas of improvement and areas of cost savings., Managed engineering staff and oversaw the successful completion of multiple projects., Developed and implemented engineering processes and procedures to ensure quality and efficiency., Spearheaded the design and implementation of a cloud-based engineering platform that cut costs by 25%., Produced and presented monthly engineering performance reports to the board of directors., Developed and implemented engineering standards to ensure quality and consistency., Established and maintained strong relationships with stakeholders to ensure successful project delivery.
• Director of Engineering, Sheraton Keahou Bay Resorts- Marriott International, 07/01/17, 07/01/19, Developed and implemented engineering best practices to increase productivity and reduce costs., Developed and maintained relationships with vendors to ensure timely delivery of projects., Participated in the design and development of software applications for multiple clients., Developed and managed budgets for engineering projects, ensuring efficient use of resources., Managed engineering staff and oversaw the successful completion of multiple projects., Developed and implemented engineering processes and procedures to ensure quality and efficiency.
• Director Of Engineering, Frenchman's Reef Marriott, 07/01/13, 07/01/17, Developed and implemented engineering best practices to increase productivity and reduce costs., Developed and maintained relationships with vendors to ensure timely delivery of projects., Participated in the design and development of software applications for multiple clients., Managed engineering staff and oversaw the successful completion of multiple projects.
• Director Engineering, Renaissance Kuala Lumpur Hotel, 06/01/10, 06/01/13, Developed and implemented project plans and timelines for engineering projects., Tracked and reported on key engineering metrics to senior leadership., Assisted in the development of engineering best practices and standards.
• Director Of Engineering, Marriott International, Chicago O'Hare Marriott & Marriott Suites, 09/01/10, 01/01/13, Developed and implemented strategic plans to increase department productivity and quality of services., Oversaw the development of new policies and procedures to enhance operational efficiency., Monitored departmental budgets and took corrective actions when necessary., Developed and maintained positive relationships with internal and external stakeholders.

• Jeddah, Saudi Arabia, Marriott, 1982
• Saigon, Vietnam, Marriott, 1996
• Malaysia, Renaissance & New World Hotel, 1997
• San Juan, Puerto Rico, Stelaris Casino, 2000
• Waikoloa Beach, Hawaii, USA, Marriott, 2007
• Kuwait City, Kuwait, JW Marriott, 2010

Task Force - Hotel opening

- Singapore Marriott Hotel

- Cebu City Marriott Philippines

- Guatemala Marriott

- Costa Rica Marriott

• Area Director of Engineering Risk Management, Playa Hotel Resorts- Jamaica and Florida, 07/01/23, Present, Established and managed 5 properties to ensure DOE's are successful in their organization., Developed and implemented strategic plans to increase department productivity and quality of services., Oversaw the development of new policies and procedures to enhance operational efficiency., Monitored departmental budgets and took corrective actions when necessary., Developed and maintained positive relationships with internal and external stakeholders., Led the design and implementation of innovative projects to improve service delivery., Developed and implemented new training initiatives to enhance staff knowledge and skills., Identified areas of improvement and created solutions to optimize operations., Established and enforced quality standards to ensure successful delivery of services., Analyzed customer feedback to identify opportunities for improvement., Developed and maintained effective communication channels between departments., Mentored staff to achieve their career goals and maximize their potential., Facilitated organizational change by setting clear objectives and expectations., Liaised with other departments to ensure effective collaboration., Developed and maintained effective customer service standards., Developed and implemented procedures to improve workflow and customer satisfaction., Assisted with the development of departmental goals and objectives., Developed and maintained relationships with external stakeholders.
• Director of Engineering, Royal Hawaiian Luxury Hotel Resorts- Marriott International, 07/01/19, 07/01/23, Spearhead work order process, Equipment PM and Room PM utilizing Transcendent., Oversaw the design, development and implementation of software applications for multiple clients., Coordinated with vendors to ensure timely delivery of engineering projects., Ensured engineering staff had the necessary resources to complete projects on time., Monitored engineering projects to ensure they were delivered on time and within budget., Analyzed engineering data to identify areas of improvement and areas of cost savings., Managed engineering staff and oversaw the successful completion of multiple projects., Developed and implemented engineering processes and procedures to ensure quality and efficiency., Spearheaded the design and implementation of a cloud-based engineering platform that cut costs by 25%., Produced and presented monthly engineering performance reports to the board of directors., Developed and implemented engineering standards to ensure quality and consistency., Established and maintained strong relationships with stakeholders to ensure successful project delivery.
• Director of Engineering, Sheraton Keahou Bay Resorts- Marriott International, 07/01/17, 07/01/19, Developed and implemented engineering best practices to increase productivity and reduce costs., Developed and maintained relationships with vendors to ensure timely delivery of projects., Participated in the design and development of software applications for multiple clients., Developed and managed budgets for engineering projects, ensuring efficient use of resources., Managed engineering staff and oversaw the successful completion of multiple projects., Developed and implemented engineering processes and procedures to ensure quality and efficiency.
• Director Of Engineering, Frenchman's Reef Marriott, 07/01/13, 07/01/17, Developed and implemented engineering best practices to increase productivity and reduce costs., Developed and maintained relationships with vendors to ensure timely delivery of projects., Participated in the design and development of software applications for multiple clients., Managed engineering staff and oversaw the successful completion of multiple projects.
• Director Engineering, Renaissance Kuala Lumpur Hotel, 06/01/10, 06/01/13, Developed and implemented project plans and timelines for engineering projects., Tracked and reported on key engineering metrics to senior leadership., Assisted in the development of engineering best practices and standards.
• Director Of Engineering, Marriott International, Chicago O'Hare Marriott & Marriott Suites, 09/01/10, 01/01/13, Developed and implemented strategic plans to increase department productivity and quality of services., Oversaw the development of new policies and procedures to enhance operational efficiency., Monitored departmental budgets and took corrective actions when necessary., Developed and maintained positive relationships with internal and external stakeholders.