Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Eduardo Jose Cruz Mercado

Elgin ,TX

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Valued Assistant Project Manager addresses complex obstacles with experienced insight and anticipation. Demonstrates knowledge of quality management principles through clear communication of task expectations and informed suggestions for process optimizations. Determined advocate of safe and ethical work environment for staff to comfortably accomplish project objectives according to organizational standards.

Overview

11
11
years of professional experience

Work History

Assistant Project Manager-Exhaust Filters Project

ABM Industries
12.2021 - Current
  • Improved project efficiency by streamlining communication channels and implementing time-saving tools.
  • Facilitated smooth project handovers to clients by ensuring thorough documentation and comprehensive training sessions.
  • Ensured client satisfaction through consistent communication, providing updates on progress and addressing concerns promptly.
  • Reduced project costs with effective budget management and resource allocation strategies.
  • Enhanced team collaboration through regular meetings, clear communication, and shared goal setting.
  • Partnered with project team members to identify and quickly address problems.
  • Aided in achieving project objectives through diligent monitoring of timelines, milestones, and deliverables.
  • Streamlined workflow processes within the team by introducing new productivity tools that increased overall efficiency.
  • Actively participated in weekly project reviews with senior management to discuss progress updates, challenges faced, potential solutions, and future plans.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Assisted in the successful completion of Exhaust Fan Filters project by coordinating tasks, monitoring progress, and maintaining detailed photo documentation in order to present it to client, Tesla.

Merchandiser Coordinator

Brown Distributing Company
06.2019 - 12.2021
  • Boosted sales by strategically arranging and promoting products in store.
  • Improved store layout efficiency by analyzing and adjusting merchandise displays.
  • Enhanced product visibility with creative visual merchandising techniques, driving customer engagement.
  • Optimized inventory management by diligently tracking stock levels and maintaining accurate records.
  • Assisted in training new team members, sharing expertise on merchandising best practices.

Sales Associate

Holsum Puerto Rico
03.2014 - 07.2019
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Education

Associate Degree - Personal Trainer

Inter American University of Puerto Rico Arecibo
06.2014

Skills

  • Requirements Gathering
  • Meeting Coordination
  • Project Resource Assessment
  • Project Briefs
  • Client Relationships
  • Schedule Management
  • Client Interfacing
  • Project monitoring
  • Schedule management
  • Risk management
  • Quality control
  • Project scheduling

Accomplishments

  • Started supervising team of 10 staff members and accomplished to hire 300 more employees through expanding our contracts within sub contractors in different projects
  • Achieved to complete the waffle grinding project, in record time. We were given 3 months for completion with only 50 employees and achieved completion with less employees than other companies with accuracy and efficiency.
  • Successfully contributed to the completion of the Standard Operative Process (SOP) for the Exhaust Fan Filters project, documenting progress by taking specific and detailed photos of this project.

Languages

Spanish
Native or Bilingual

Timeline

Assistant Project Manager-Exhaust Filters Project

ABM Industries
12.2021 - Current

Merchandiser Coordinator

Brown Distributing Company
06.2019 - 12.2021

Sales Associate

Holsum Puerto Rico
03.2014 - 07.2019

Associate Degree - Personal Trainer

Inter American University of Puerto Rico Arecibo
Eduardo Jose Cruz Mercado