Dynamic sales and operations specialist with extensive experience in sales, event management, and clinical research coordination.
Proven ability to drive revenue growth, optimize operational efficiency, and foster strong client relationships. Skilled in strategic planning, negotiation, CRM management, and team leadership. Recognized for exceeding sales targets, implementing process improvements, and delivering exceptional customer service in fast-paced environments.
Overview
9
9
years of professional experience
4
4
Certification
Work History
Sales Consultant
Volo Cars/ KIA Country of Savannah
09.2024 - 05.2025
Drove significant revenue growth, achieving top-tier gross profit margins and surpassing departmental targets by 15%, while maintaining the highest sales revenue.
Cultivated a robust client base through effective relationship building and proactive follow-up, consistently providing expert product knowledge and consultative solutions to meet customer needs.
Implemented targeted customer engagement strategies that increased test drives by 30%, directly contributing to a 20% rise in closing rates and generating an additional $50K in gross profit.
Optimized inventory management in collaboration with internal teams, reducing unsold stock by 25% and boosting overall profitability.
Utilized CRM software for accurate sales forecasting and managed customer interactions, while also mentoring junior sales team members on effective selling techniques.
Analyzed market trends to identify opportunities for product promotion and sales growth.
Manager/Assistant Wedding Planner
Garfinkels Vail
08.2020 - 08.2024
Directed comprehensive operational oversight for large-scale facilities and high-volume establishments, ensuring seamless functionality and exceptional service delivery for diverse client bases.
Spearheaded process optimization initiatives, including streamlining technical production processes that increased order accuracy to 98%, and implementing staff schedules that improved labor efficiency by 20% while reducing overtime costs by 15%.
Managed robust inventory and vendor portfolios (applying FIFO protocol), significantly decreasing supply discrepancies by 20%, reducing food waste by 12% ($10,000 annually), and optimizing stock levels for consistent availability.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maintained cleanliness and organization of dining areas to enhance guest experience.
Director of Operations, Athletic Director
Camp Lindenmere
05.2016 - 05.2024
Directed comprehensive operational oversight for large-scale facilities and high-volume establishments, ensuring seamless functionality and exceptional service delivery for diverse client bases.
Spearheaded process optimization initiatives, including streamlining technical production processes that increased order accuracy to 98%, and implementing staff schedules that improved labor efficiency by 20% while reducing overtime costs by 15%.
Cultivated exceptional client relationships and expertly coordinated complex, multi-day events, serving as the primary point person for seamless execution and proactive issue resolution to ensure positive outcomes.
Organized, led, and mentored high-performing teams, training new hires effectively and guiding staff to optimize sales and maintain stringent health and safety protocols, ensuring continuous operational compliance.
Developed and implemented performance metrics to monitor key operational activities.
Established strong partnerships with vendors, suppliers, and key stakeholders to improve collaboration and ensure alignment with business requirements.
Human Performance Coordinator
Axis Clinical Studies
09.2017 - 12.2019
Monitored and managed patient vital signs for comprehensive care, directly contributing to client safety and well-being within a clinical research environment.
Educated and advised patients and their parents on critical nutritional values, enhancing understanding and compliance for optimal health outcomes.
Collaborated closely with lead physicians and nurses to meticulously track and analyze client progress, utilizing collected vital data to assess improvements and inform study direction.
Ensured strict adherence to HIPAA & FDA regulations and research parameters, maintaining data integrity and patient confidentiality throughout the clinical study.
Utilized specialized gym and medical equipment for performance testing and data collection, demonstrating proficiency with relevant clinical tools.
Education
Total Ortho+ - Orthopedic Procedures, Surgical Environments, and Regulatory Compliance, Orthopedic Surgery
Medical Sales College
Atlanta, GA
07.2025
Bachelor of Science - Athletic Training; B.S. in Exercise Science; Minor in Psychology
William Woods University
Fulton, M.O
08.2016
Skills
Time management
CRM proficiency
Objection handling
Relationship building
Clinical support
Technical product information
Hospital sales
Prospective client outreach
Competitive positioning analysis
Cross-functional teamwork
Analytical problem-solving
Strong verbal communication
Certification
Sales and CRM (Salesforce/Pathstream), Virtual Marketing (U of P.A), Present with Purpose (IBM), Collaborative Effectively (IBM), B2B Sales and Territory Management (Coursera), Health Law (U of P.A), Introduction to Negotiation: A Strategic Playbook (Yale University)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Consultant
Volo Cars/ KIA Country of Savannah
09.2024 - 05.2025
Manager/Assistant Wedding Planner
Garfinkels Vail
08.2020 - 08.2024
Human Performance Coordinator
Axis Clinical Studies
09.2017 - 12.2019
Director of Operations, Athletic Director
Camp Lindenmere
05.2016 - 05.2024
Bachelor of Science - Athletic Training; B.S. in Exercise Science; Minor in Psychology
William Woods University
Total Ortho+ - Orthopedic Procedures, Surgical Environments, and Regulatory Compliance, Orthopedic Surgery
Automotive General Manager at Toowong Mitsubishi & Kia, Brisbane City Used CarsAutomotive General Manager at Toowong Mitsubishi & Kia, Brisbane City Used Cars