Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
References
Financial Planning
Cycling
Shooting
Timeline
DeliveryDriver
Edvin Calderon

Edvin Calderon

Vidor,TX

Summary

Flexible and focused team player with expertise in customer relationship management, HR proficiencies, strategic planning and time management. Considered knowledgeable in information technology, military systems and program management.

Overview

7
7
years of professional experience

Work History

Human Resources Specialist

USAF
Barksdale AFB, LA
05.2021 - 08.2023
  • Created training materials for new hires and provided orientation sessions.
  • Managed applicant tracking system to ensure accurate records of applicants and employees are maintained.
  • Maintained confidential personnel files in accordance with applicable laws and regulations.
  • Assisted in developing policies and procedures for the Human Resources Department.
  • Provided essential support to address individual HR needs of employees.
  • Safeguarded human resource information, maintaining employee confidence and protecting operations.
  • Established and generated various reports to verify HR compliance.
  • Established and maintained trusted relationships around organization to optimize business and employee experience.
  • Partnered with senior HR team to communicate company standards and policies.
  • Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
  • Developed and documented HR procedures to refine processes and drive compliance with policies.
  • Participated in educational opportunities and read technical publications, updating job knowledge.
  • Consulted with internal clients to evaluate labor trends and competitor talent insights for pointed candidate selection.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.

Personnelist

United States Air Force, USAF
Mildenhall AFB, UK
05.2019 - 05.2021
  • Developed and implemented personnel policies and procedures.
  • Maintained accurate records of employee attendance, performance, and leave.
  • Managed employee relations through effective communication with staff members.
  • Organized training sessions to educate staff on new policies and procedures.
  • Evaluated existing human resources systems to identify areas for improvement or expansion.
  • Collaborated with other departments to improve overall organizational effectiveness.
  • Established, maintained and updated employee files.
  • Researched HR-related regulations and industry best practices information to enable implementation of compliant and updated personnel procedures.
  • Trained employees on HRIS software system and assisted with maintenance and updates.
  • Prepared or maintained employment records using human resources management system software.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Maintained and updated organizational charts, employee handbooks or performance evaluation forms.
  • Conferred with management to develop or implement personnel policies or procedures.

Sales Agent

Brightside Management
Hyattsville, MD
09.2017 - 12.2017
  • Conducted market research to identify potential customers and their needs.
  • Generated leads through cold calling, online searches, and referrals from existing clients.
  • Developed relationships with customers by providing excellent customer service.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Analyzed data to identify trends in customer behavior and preferences.
  • Resolved customer complaints promptly and effectively.
  • Coached new employees on best practices for closing deals quickly and efficiently.
  • Reported directly to regional Sales Manager regarding progress towards goals.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.

Administrative Assistant

Pro Colors LLC
North Brentwood, MD
11.2016 - 03.2017
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Processed invoices for payment using accounting software applications.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Inventoried and ordered supplies for office.
  • Responded effectively to sensitive inquiries or complaints.

Education

High School Diploma -

Eleanor Roosevelt High School
Greenbelt, MD
06-2014

12 Credit Hours Human Resouces Management - Human Resources

Community College of The Air Force
Keeser Air Force Base
02.2019 - 04.2019

Skills

  • Excellent Data Analysis & Interpretation Skills
  • Computer Diagnostics / Inventory Accountability expertise
  • Procedures for workstation security / Attention to detail
  • Managing correspondence / Scheduling appointments
  • Maintaining accurate records / Event Planning

Languages

Spanish
Full Professional

Affiliations

  • Society of Human Resource Management

Accomplishments

  • Bilingual: Native Spanish Speaker
  • Secret Security Clearance holder
  • Cyber Security Awareness
  • First Aid Responder
  • Customer De-escalation
  • Concentrated in compelling environments and situations

References

References available upon request.

Financial Planning

I love to build Financial Models to prepare for any future events so that I have a budget built out just in case I run into any issues along the way.

Cycling

Cycling is very stress relieving. I enjoy going through trails while Cycling and finding all sorts of scenery while I am out there. Cycling is a great way to get to know your area and to get some good exercise in the morning.

Shooting

Shooting is probably one of my most favorite things to do. I get to see how well my accuracy has gotten each time and try all sorts of ammo and positions while I am at the range. It's especially fun when I have challenges such as moving targets or competition.

Timeline

Human Resources Specialist

USAF
05.2021 - 08.2023

Personnelist

United States Air Force, USAF
05.2019 - 05.2021

12 Credit Hours Human Resouces Management - Human Resources

Community College of The Air Force
02.2019 - 04.2019

Sales Agent

Brightside Management
09.2017 - 12.2017

Administrative Assistant

Pro Colors LLC
11.2016 - 03.2017

High School Diploma -

Eleanor Roosevelt High School

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Edvin Calderon