Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
BusinessAnalyst
Edvin Mustic

Edvin Mustic

West Seneca,NY

Summary

  • Knowledgeable in searching both physical and computerized catalogs, order systems and parts databases.
  • Works efficiently and accurately to meet productivity, sales and customer service objectives.
  • Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

7
7
years of professional experience

Work History

Parts Advisor

Lia Honda
01.2024 - Current
  • Improved inventory management by implementing efficient tracking systems and conducting regular audits.
  • Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
  • Streamlined parts ordering process by establishing strong relationships with suppliers and maintaining up-to-date knowledge of available inventory.
  • Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
  • Oversaw team of 6 employees.

Parts Advisor

Ray Laks Honda
01.2017 - 01.2024
  • Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
  • Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
  • Implemented new processes that significantly improved order accuracy rates among team members over time.
  • Organized parts storage and stocked inventory according to established guidelines.

Education

High School Diploma -

Lackawanna High School
Lackawanna, NY
06.2010

Skills

  • Telephone Etiquette
  • Product Knowledge
  • Problem Solving
  • Inventory Management
  • Parts Cataloging
  • Parts Identification
  • Vendor Relations
  • Order Processing
  • Stock Control
  • Shipping Procedures
  • Customer Service

Languages

Bosnian
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Parts Advisor

Lia Honda
01.2024 - Current

Parts Advisor

Ray Laks Honda
01.2017 - 01.2024

High School Diploma -

Lackawanna High School

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Edvin Mustic