Edvin Mustic
West Seneca,NY
Summary
- Knowledgeable in searching both physical and computerized catalogs, order systems and parts databases.
- Works efficiently and accurately to meet productivity, sales and customer service objectives.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Parts Advisor
Lia Honda
01.2024 - Current
- Improved inventory management by implementing efficient tracking systems and conducting regular audits.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Streamlined parts ordering process by establishing strong relationships with suppliers and maintaining up-to-date knowledge of available inventory.
- Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
- Oversaw team of 6 employees.
Parts Advisor
Ray Laks Honda
01.2017 - 01.2024
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Implemented new processes that significantly improved order accuracy rates among team members over time.
- Organized parts storage and stocked inventory according to established guidelines.
Education
High School Diploma -
Lackawanna High School
Lackawanna, NY06.2010
Skills
- Telephone Etiquette
- Product Knowledge
- Problem Solving
- Inventory Management
- Parts Cataloging
- Parts Identification
- Vendor Relations
- Order Processing
- Stock Control
- Shipping Procedures
- Customer Service
Languages
Bosnian
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Parts Advisor
Lia Honda
01.2024 - Current
Parts Advisor
Ray Laks Honda
01.2017 - 01.2024
High School Diploma -
Lackawanna High School