Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edwar Arroyo

N.Bethesda,MD

Summary

Experienced Liquor Clerk II with over 10+ years of experience in the Alcohol Beverage Service industry. Organized and dependable candidate successful at managing multiple priorities with a positive attitude eager to secure the Liquor Store Manager position. Excellent reputation for resolving problems and improving customer satisfaction. Willingness to take on added responsibilities to meet team goals.

Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.

Overview

22
22
years of professional experience

Work History

Liquor Clerk II

Montgomery County
Potomac, MD
01.2010 - Current
  • Onboard new employees with training and new hire documentation. Cross-trained existing employees to maximize team agility and performance.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Approved regular payroll submissions for employees.
  • Raised performance in areas of sales, management and operations by identifying and targeting areas in need of improvement.
  • Educated customers on different promotions, spirits and wines to facilitate buying decisions.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Accomplished multiple tasks within established timeframes.
  • Received payments by cash, credit and personal check and remitted correct change.
  • Onboarded new temps by entering employee information into systems

Golf Course Groundskeeper

Congressional Country Club
Bethesda, MD
01.2008 - 01.2011
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
  • Maintained routine landscaping schedules to boost lawn health.
  • Cleared public and private areas of debris before and after events.
  • Completed preventive maintenance on equipment such as lawnmowers, fountains and sprinkler systems to save money and prevent costly repairs
  • Diagnosed lawn and garden issues and recommended targeted solutions
  • Maintained diverse landscape, monitoring plant health, aesthetics and irrigation systems
  • Maximized water conservation, checking sprinkler spray angles and testing digital controller performance
  • Delegated daily tasks to landscapers and contracted workers to meet schedule demands and obtain top-quality results

Package Handler

United Postal Service, UPS
Frederick, MD
01.2007 - 01.2008
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Followed verbal and written instructions to properly move and ship products.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Loaded package containers onto forklifts and transported into packaging areas
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving
  • Documented warehouse stock each day and reported inventory totals to supervisor
  • Fastened receipts, packing slips and bills of lading, to shipments leaving facility
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed
  • Assisted warehouse manager with during busy periods, developing new skills while boosting warehouse efficiency
  • Followed verbal and written instructions to properly move and ship products
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors

Shift Supervisor

Kentucky Fried Chicken, KFC
Bowie, MD
01.2002 - 01.2007
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
  • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Revitalized operational structures and procedures to successfully control turnover and waste, enhance output and boost overall quality
  • Delivered successful training to more than 15 employees during tenure, educating on successful work processes and productivity strategies

Education

High School Diploma -

High Point High School
Beltsville, MD
06.2006

Skills

  • Merchandise Receiving and Handling
  • Merchandising and Display; zoning and restocking product to maximize sales
  • POS Inventory System Operation
  • Thorough Knowledge of Product
  • Computer Proficiency and Microsoft Office
  • Safety and Cleanliness Standards; follow store policies and procedures
  • Closing Procedures
  • Cash Register Operation; Bank Deposits Credits and Refunds
  • Standard Operating Procedure
  • Work Task Prioritization
  • Security Practices
  • Available Nights, Weekends and Holidays
  • Ability to Lift 40 Pounds

Languages

Spanish
Native or Bilingual

Timeline

Liquor Clerk II

Montgomery County
01.2010 - Current

Golf Course Groundskeeper

Congressional Country Club
01.2008 - 01.2011

Package Handler

United Postal Service, UPS
01.2007 - 01.2008

Shift Supervisor

Kentucky Fried Chicken, KFC
01.2002 - 01.2007

High School Diploma -

High Point High School

Similar Profiles

CREATE PROFILE
Edwar Arroyo