Summary
Overview
Work History
Education
Skills
Languages
Timeline
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EDWAR BAUTISTA

Alameda,CA

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
2
years of professional experience

Work History

SERVER

Boulettes Larder
01.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Barback

Margaritaville
05.2022 - 01.2023
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Assisted with bussing tables and cleaning up spills.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Monitored dining room and bar areas for signs of overcrowding.

Server

Always Fishing Hospitality Group
02.2022 - 05.2022
  • Developed rapport with regular patrons by remembering their preferences and engaging them in friendly conversation during their visits.
  • Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
  • Actively participated in weekly staff meetings to discuss ways to improve service quality, offer suggestions for menu changes, or address any operational challenges faced by the restaurant as a whole.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.

Education

Associate of Science - Media

UNID(universidad Interamericana Para El Desarollo)
Cancun, Mexico.
08.2020

Skills

  • Performance Improvement
  • Hospitality best practices
  • Bilingual
  • Team Player
  • Guest Seating
  • Customer Service
  • Reliable and Responsible

Languages

English
Spanish

Timeline

SERVER

Boulettes Larder
01.2023 - Current

Barback

Margaritaville
05.2022 - 01.2023

Server

Always Fishing Hospitality Group
02.2022 - 05.2022

Associate of Science - Media

UNID(universidad Interamericana Para El Desarollo)

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EDWAR BAUTISTA