Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Apaez

San Antonio

Summary

Dynamic professional with a proven track record at Waste Management Services, excelling in operations management and team leadership. Skilled in optimizing resource allocation and implementing innovative waste disposal strategies, enhancing productivity and safety. Adept at fostering strong customer relations and training staff, ensuring high-quality service delivery in fast-paced environments.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Overview

22
22
years of professional experience

Work History

Assistant Manager

Dairy Queen
05.2021 - 08.2025

Stock Room Associate

Ross Dress for Less
11.2020 - 12.2020
  • Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
  • Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
  • Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
  • Checked numbers manually and used hand-held equipment to locate products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Waste Management Specialist

Waste Management Services
09.2017 - 01.2020
  • Conducted thorough assessments of hazardous material handling procedures, minimizing risk of contamination or accidents in the workplace.
  • Improved waste management processes by implementing innovative recycling and disposal strategies.
  • Optimized resource allocation by developing efficient route schedules for collection crews, reducing overtime expenses and improving overall productivity.
  • Oversaw site remediation projects involving contaminated soil or groundwater cleanup, protecting public health and environmental quality in surrounding areas.
  • Evaluated the feasibility of alternative disposal methods, such as composting or anaerobic digestion, to reduce landfill dependency.

Patient Transporter

University Health Services
08.2003 - 04.2017
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
  • Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
  • Enhanced patient comfort by providing compassionate care and timely transportation.
  • Assisted patients in using oxygen tanks and other medical equipment to manage smooth transition from hospital to designated location.

Education

John F Kennedy
San Antonio, TX
06.2003

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Goal setting
  • Staff management
  • Task delegation
  • Workload management
  • Conflict resolution
  • Retail operations
  • Team building
  • Operations management
  • Customer rapport
  • Recruiting and interviewing
  • Sales strategies
  • Retail operations management
  • Customer relationship management (CRM)
  • Policy enforcement
  • Orientation and training
  • Sales reporting
  • Employee performance evaluations
  • Employee performance evaluation
  • Performance reviewing
  • Cost control
  • Budgeting and finance
  • Multitasking and organization
  • Strategic thinking
  • Adaptability and flexibility
  • Verbal and written communication
  • Employee supervision
  • Workplace safety compliance
  • Inventory management
  • Vendor relationship management
  • Orientating and training
  • Closing oversight
  • Sales monitoring
  • Employee engagement

Timeline

Assistant Manager

Dairy Queen
05.2021 - 08.2025

Stock Room Associate

Ross Dress for Less
11.2020 - 12.2020

Waste Management Specialist

Waste Management Services
09.2017 - 01.2020

Patient Transporter

University Health Services
08.2003 - 04.2017

John F Kennedy

Similar Profiles

CREATE PROFILE
Edward Apaez