Open To Work
EDWARD ARANGO
Valrico,FL
Work Preference
Summary
As a dedicated broker, I combine exceptional customer service with effective negotiation skills to deliver outstanding results. I am committed to educating my clients, empowering them to make informed decisions that truly fit their needs. By prioritizing trust, loyalty, and strict adherence to industry regulations, I ensure every transaction is handled with the highest level of ethics and professionalism."
Overview
1
1
Certification
4
4
years of professional experience
Work History
Health Insurance Independent Broker
Health Family Insurance
15280 NW 79th Ct #103, Miami Lakes, FL 33016
01.2023 - Current
- Developed and maintained strong client relationships, enhancing customer satisfaction and retention.
- Provided expert guidance on insurance products, ensuring accurate policy recommendations.
- Analyzed client needs to tailor insurance solutions, increasing service effectiveness.
- Coordinated with underwriters to streamline approval processes, improving turnaround time for clients.
- Educated clients on coverage options and claims processes, fostering informed decision-making.
- Conducted market research to identify trends and opportunities, driving strategic growth initiatives.
- Led team training sessions on compliance regulations, ensuring adherence to industry standards.
- Implemented process improvements that enhanced operational efficiency in policy management workflows.
- Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
- Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
- Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
- Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.
- Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.
- Adapted quickly to changing market conditions, adjusting client strategies accordingly while maintaining open lines of communication throughout periods of uncertainty.
- Developed a reputation for integrity and ethical conduct within the brokerage community, leading to increased trust from clients and colleagues alike.
- Recorded supporting documentation for phone calls and written correspondence.
- Maintained up-to-date knowledge of industry trends, ensuring that clients received the most accurate information to make informed decisions about their investments.
- Prepared contracts and related documentation according to strict standards.
- Completed training programs to remain updated and further develop proficiency of important industry information.
Education
Bachelor of Science - Business Administration
The University of Tampa
Tampa, FL05-2016
MBA - Business Administration
Unniversity of South Florida, St Petersburg
St. Petersburg, FL12-2019
Skills
- Business growth
- Compliance requirements
- Workplace training
- Business relationship building
- Computer skills
- Relationship management
- Negotiation expertise
- Marketing strategies
- Documentation
- Sales strategy development
- Industry research
- Communication proficiency
- Sales technique development
- Customer service
- Team collaboration
Accomplishments
- Supervised team of twenty five staff members.
Certification
- 0215 - LIFE INCL VAR ANNUITY & HEALTH
Languages
Spanish
Native or Bilingual
Timeline
Health Insurance Independent Broker
Health Family Insurance
01.2023 - Current
MBA - Business Administration
Unniversity of South Florida, St Petersburg
Bachelor of Science - Business Administration
The University of Tampa