Edward Arevalo
Austin,TX
Summary
Seasoned Operations Manager and talented leader with 20 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
16
16
years of professional experience
2
2
Languages
Work History
Operations Manager
Super Cheap Signs
09.2020 - Current
- Supervised 30+ operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reported issues to higher management with great detail.
Operations Manager/ Scheduler
1Touchpoint- Southwest
02.2017 - 03.2020
- Developed and maintained positive client relationships through effective communication, face-to-face interactions and professional expertise
- Managed, trained, and supervised 30+ production employees in various production departments
- Developed Outsourcing and Vendor relationships to solidify operational integrity
- Held Pre-Production meetings to ensure project success and profitability.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Collaborated with Sales, Clients and Department Leads to realize client expectations with positive results.
- Facilitated smooth handovers between shifts by creating comprehensive documentation of completed tasks and pending items for follow-up action.
- Enhanced team productivity by maintaining clear communication channels and providing regular updates on project progress.
- Supported business growth initiatives by efficiently managing increasing volume of projects without compromising quality or timelines.
- Contributed to cost savings initiatives by identifying areas for resource optimization in scheduling process.
- Proofread and edited documents for accuracy and grammar.
Planning Manager/Estimator/Purchaser/Weekend Plant Manager
Southwest Precision Printers
01.2016 - 02.2017
- Managed and developed improvements in Estimating, Planning, and Purchasing processes utilizing Process Improvement strategies with team involvement
- Implemented SOPs and KPIs to monitor and improve performance and efficiencies
- Led manufacturing teams to optimize production workflows and reduce waste through Process Improvement strategies
- Developed Outsourcing and Vendor relationships to solidify operational integrity
- Held Pre-Production meetings to ensure project success and profitability.
- Oversaw weekend operations of 100K sq. ft. manufacturing plant.
Pressroom Manager/Plant Scheduler
1Touchpoint- Ginny's
12.2014 - 01.2016
- Managed 16+ pressroom staff to ensure timely completion of tasks, maintaining high levels of productivity.
- Evaluated performance metrics regularly to identify areas for improvement in pressroom operations.
- Employed root cause analysis to troubleshoot equipment and processing issues.
- Evaluated capacity constraints and identified opportunities for improved throughput in manufacturing process.
- Improved production efficiency by streamlining plant scheduling processes and procedures.
Production Manager
The Whitley Group- (Nationwide Argosy, LLC)
01.2013 - 12.2014
- Corporate Commercial Print, Mail and Fulfillment Company
- Increased overall productivity by identifying bottlenecks in production process and proposing effective solutions.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Reviewed work for quality and compliance with company standards and design specifications.
- Estimated labor requirements to support anticipated workload.
- Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
- Created and oversaw production schedules and adjusted as needed to meet deadlines.
- Evaluated employee performance and provided feedback and training as needed.
Bindery Manager
Cerqa (Nationwide Argosy, LLC)
01.2008 - 01.2013
- Corporate Commercial Print, Mail and Fulfillment Company
- Increased productivity by implementing efficient bindery processes and procedures.
- Developed cost-saving strategies by analyzing production data and identifying areas for improvement in efficiency.
- Improved customer satisfaction with timely deliveries of finished products, coordinating closely with shipping department.
- Managed diverse teams of 20+ bindery technicians, providing training, guidance, and performance evaluations to ensure optimal productivity.
- Reviewed job specifications from clients, translating their requirements into actionable plans for bindery team to execute successfully.
Education
Bachelor of Fine Arts - Studio Arts
The University of Texas At Austin
Austin, TX05.1998
Skills
- Turnaround Specialist- turn failing operations into profitable and equitable ones
- Leadership Development using inclusive approach to team building
- Continuous Process Improvement and Lean Manufacturing expertise
- Strong mechanical aptitude and trouble-shooting skills
- Authoring SOP's, Work Instructions, Training documents and KPI reports using Microsoft Office (Proficient in Word, Power Point, and Excel)
- Proficient in Project Management, Production scheduling, and Inventory controls
- Design and implement equipment maintenance schedules, Lean Manufacturing principles and Six Sigma programs
- Experience in Estimating, Planning, and Purchasing
- Excellent bilingual verbal and written communication skills
Accomplishments
- Increased revenue from the Shipping Department by renegotiating periodically with vendors based on changing volumes and trends.
- Improved quality and efficiency using TQM and Process Improvement Initiatives, resulting in lower customer complaints and reduced re-work costs year-over-year.
- Increased production throughput by 30% by redirecting non-value add labor to lower skilled positions. (Same labor costs, higher yield).
- Developed solid leadership teams through training, positive reinforcement with relative personal experiences and encouraging participation using “outside the box” thinking strategies.
Timeline
Operations Manager
Super Cheap Signs
09.2020 - Current
Operations Manager/ Scheduler
1Touchpoint- Southwest
02.2017 - 03.2020
Planning Manager/Estimator/Purchaser/Weekend Plant Manager
Southwest Precision Printers
01.2016 - 02.2017
Pressroom Manager/Plant Scheduler
1Touchpoint- Ginny's
12.2014 - 01.2016
Production Manager
The Whitley Group- (Nationwide Argosy, LLC)
01.2013 - 12.2014
Bindery Manager
Cerqa (Nationwide Argosy, LLC)
01.2008 - 01.2013
Bachelor of Fine Arts - Studio Arts
The University of Texas At Austin
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