Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Bates

Las Vegas,NV

Summary

Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.

Overview

5
5
years of professional experience

Work History

Host/Head Busser

Bahama Breeze Restaurant
02.2023 - 05.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Arranged tables and chairs for special occasions and events.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Expeditor

Texas Roadhouse
08.2022 - 12.2022
  • Communicated food orders to chefs to execute priorities and special requests.
  • Served food at proper temperature to meet safety standards.
  • Adhered to strict hygiene standards, minimizing potential contamination risks for guests.
  • Assisted with inventory management by keeping track of supplies and notifying management when restocking was necessary.
  • Maintained clear communication channels with kitchen staff to address any issues or discrepancies in orders promptly.
  • Handled high-pressure situations gracefully under stress, ensuring all orders were completed accurately and efficiently.
  • Managed high-volume order tickets, prioritizing tasks for efficient workflow during peak hours.

Busser

Texas Roadhouse
12.2021 - 05.2022
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.

Cashier

Carl's Jr
12.2019 - 04.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Homeschool
Las Vegas, NV

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Timeline

Host/Head Busser

Bahama Breeze Restaurant
02.2023 - 05.2025

Expeditor

Texas Roadhouse
08.2022 - 12.2022

Busser

Texas Roadhouse
12.2021 - 05.2022

Cashier

Carl's Jr
12.2019 - 04.2020

High School Diploma -

Homeschool

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