Edward Bechirian
Senior Security Management & Business Development
Orlando,FL
Summary
Performance-driven Director with over 25 years of experience aligning systems with business requirements, policies and regulatory requirements. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Results-driven with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
39
39
years of professional experience
4
4
years of post-secondary education
1
1
Language English
1
1
Language French
Work History
Orlando Branch Manager & Snr Compliance Officer
UNITED SECURITY SERVICES INC.
Orlando, FL
11.2017 - Current
- P&L responsibility for revenue growth, business development, venue relations, operations & recruiting, meeting all customer requirements and deadlines for Orlando, Las Vegas & Los Angeles Branches.
- Directed logistics, recruiting, scheduling and all aspects of pre and post on site management of multiple macro & medium sized events and account management.
- Set the billing rates for clients & pay rates
- Responded to & completed all RFPs with clients. Developed Security plans, contracts, COI’s, tracked deposits, generated final invoicing & collections
- Developed strong alliance relationships with facilities & venues
- Worked closely with the Orange County Sheriff's Office for off duty deputies
- Sourced & negotiated all equipment purchasing, radios, uniforms, office computers, cell phones & credentials needs
- Actively directed recruiting channels & processes, orientation, onboarding, training & employee retention programs
- Produced multiple SOP Management manuals including emergency crisis management & workmen's' comp process claims and Supervisor training manuals
- Developed various databases for client & employee communications
- Built schedules & handled scheduling of events & employee communications processes
- Main POC for anything relating to Scheduling, recruiting & time & attendance tech systems and principle POC for the Trade Show division for evaluation of other tech system prospects
- Forecasted trends and recommended improvements based on financial risk analyses.
- Boosted sales and revenue by 25% with diversifying our client portfolio & achieving higher billing rates through consistent delivery for outstanding service and recognition from clients.
- Worked with customers to understand needs and provide excellent service
- Actively listened to customers' requests, confirming full understanding before addressing concerns
National Marketing Director
GREAT BRANDS LLC
Orlando, FL
10.2016 - 11.2017
- Responsible for Business & Product Development for strategic expansion through sales and web based presence into Central Florida for a Tampa based wholesale supplier & distributor of Food Service & Janitorial Equipment.
- Through development of relationships with manufacturers and distributors, improved product procurement by 15% while reducing inventory carrying costs.
- Analyzed demand, client demographics & seasonality and expanded product lines and industries served.
- Streamlined purchasing activities and delivery logistics to meet market demand while achieving greater efficiencies and boosted profitability.
- Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
- Devised marketing plans using digital strategies, print advertising and word of mouth tactics
Operations Manager
UNITED SECURITY SERVICES INC.
Orlando, FL
12.2014 - 09.2016
- Responsible for recruitment, hiring, development, retention, and ongoing scheduling for over 400 active licensed Hospitality oriented Security Officers, and roster of 25 Supervisors and general event staffing personnel for Orlando, FL newly opened Security Branch
- Accountable for developing all schedules and scheduling of employees.
- Created budgets, inventories, handled payroll, and all performance reviews & metrics.
- Created and implemented all required employee HR administration, data base administration & progressive counseling, separations & terminations.
- Prepared annual budgets with controls to prevent overages.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Spearheaded department training to enhance employee performance and boost employee productivity.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
- Spearheaded department training to enhance employee performance and boost employee productivity
- Identified and resolved unauthorized, unsafe or ineffective practices
- Increased profit by streamlining operations
Operations Manager
STAFF PRO INC.
Orlando, FL
08.2013 - 12.2014
- Responsible for all recruitment, hiring, development, retention, and ongoing scheduling for over 350
- Hospitality oriented Security Officers and general event staffing personnel for the Orlando, FL office
- Involved with every aspect of quality control, process development, software development, and financial results from start-up to current operations
- Developed systems to track and log work issues.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Advanced productivity KPIs to achieve key business goals and objectives.
- Directed initiatives to improve work environment, company culture or overall business strategy
Security Supervisor
STAFF PRO INC.
Orlando, FL
10.2012 - 07.2013
- Promoted from security guard to supervisor. Responsible for all large complex events. Successfully reduced staff turnover and exceeded budgeted numbers. Increased both client AND venue/facility satisfaction, while adhering to facility public safety requirements.
- Led teams of 100 + guards in monitoring & securing high volume of trade show traffic during peak hours and days.
- Demonstrated commitment to public safety by patrolling events and well-populated establishments.
- Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
- Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
- Developed improved training methods with focus on public safety and officer situational awareness.
- Recorded incident reports with detailed accounts of occurrences
Director (Self-Employed)
C DESIGNS LLC
Orlando, FL
02.2010 - 09.2016
- Provided strategic & tactical turnkey marketing solutions to a wide array of businesses. Produced multi- media budgets, marketing plans, design and production services, print development and fulfillment solutions
- Successfully developed a niche market of professional trainers & facilitators who developed programs targeted to Senior Management & Engineers in major Defense contractors.
- Producing 20% growth year over year and with annual revenues of $750,000.
- Collaborated with legal and compliance teams to review paperwork, obtain feedback and procure available information for new training and survey processes.
- Retained 100% protocol on management tools and procedural accuracy.
- Supported market expansion initiatives while implementing process improvements to execute demand analysis and drive bottom-line growth.
VP & Chief Marketing Officer
AIRLINE MANAGEMENT CONSULTANTS INC.
Orlando, FL
02.2003 - 02.2010
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Resolved issues and recommended actions based on production and compliance reports.
- Identified issues with production, workforce and material sourcing and implemented successful solutions.
- Attended trade shows and client meetings, promoting brand and building rapport with prospects.
VP & Chief Marketing Officer
ROI NET LLC
Orlando, FL
01.2001 - 12.2002
- Created multiple unique partnerships with 5 Hospitality, Timeshare and Airline groups to create each new entity a new channel of distribution for its products
- Developed web-based platform to market each partners' through a unique digital portal or each brand and product line
- Used market insights to capitalize on key business opportunities for new advantageous partnerships.
- Led operational team in development, rollout and management of new product lines.
- Identified opportunities to improve business process flows and productivity
Senior VP Product Development
ByeByeNOW.com
Pompano Beach, FL
10.1999 - 12.2000
- Reviewed product development budgets, expenditures and research.
- Distinguished product issues and gathered information on customer experiences.
- Oversaw development of more than 800 new products over 20 destinations each year.
- Approved final photography and marketing materials for each product.
- Participated with senior executive team in creating in 5 months the first digital national clicks-to-bricks platform which went from 0 revenue to $650ML in annual revenue and acquired175 travel retailers in its distribution system.
- Maintained internal product knowledge database.
Sr. Vice President Marketing & Product Development
GLOBETROTTERS TRAVEL INC
Boston, MA
01.1997 - 12.1998
- Oversaw development of traditional marketing campaigns to drive sales and customer engagement.
- Managed branding campaigns and event marketing initiatives in print, video, web and social media.
- Developed and recommended product positioning, packaging and pricing strategy to produce highest possible long-term market share.
- Oversaw and guided brand marketing programs to optimize user product experience.
- Increased cooperative marketing revenue by 25% and overall profitability by 15%
Managing Director
BARCELO INTERNATIONAL CORPORATION INC
Miami, FL
05.1995 - 12.1996
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Led change and transformation across business areas to deliver benefits and align company resources for the Global Hospitality Group
- Created 2 distinct National operating groups in the US; Hotel Sales representation to US based wholesale clients and a travel wholesaler who packaged and sold its own products to consumers.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Led a team of 4 VP's who brought the from the ground-up start-up in 60 days for full operations and developed $25ML in revenue in its 1st quarter.
VP Sales, Marketing & Product Development
CLUB AMERICA VACATIONS
Atlanta, GA
04.1993 - 04.1995
- Full P&L responsibility for Product & Business Development for leisure travel wholesaler, charter airline and hospitality operator with markets throughout the mid-atlantic & southeast regions in the US.
- Increased overall revenue from $80ML to $125ML for Club America and affiliated BU's by expanding product lines and developing new markets.
- Cut and realigned marketing expense by 40% by combining literature and improving the acquisition of print media and creating a sales driven retail distributor database.
- Identified appropriate marketing channels and target customers for campaigns.
Marketing Manager
CANADIAN HOLIDAYS LLC
Toronto , Ontario (Canada)
04.1986 - 04.1993
- Assessed marketing copy, art comps and final designs and compared with established specifications.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
- Sourced, negotiated and completed contracts with 600 hotels in 12 leisure destinations, resulting in annual sales volume of 350,000 consumers and $300ML in revenue.
- Contributed the highest hour/revenue to parent company Canadian Airlines International
Education
Bachelor of Science - Management & Tourism Marketing
LaSalle College of Montreal
01.1975 - 11.1978
Skills
SKILLS PROFILE SUMMARYProblem-solvingTeam BuildingLeadership & TrainingStaff Management/DevelopmentInterpersonal CommunicationStrategic Marketing & SalesMarketing CommunicationsProduct ManagementProduct/Brand DevelopmentP&L Budgeting & AllocationForecastingProcess/Workflow OptimizationPerformance ImprovementCustomer Relationship ManagementStrategic/Tactical ResearchMarket Analysis & TrendsEvent Planning & ExecutionPlatform DevelopmentDecision-MakingVendor Sourcing/NegotiationCost ReductionCollaborative HiringResponsive/Accessible
Performance metrics analysis
Policy and procedure development
Relationship building and retention
Targeted marketing
Customer and employee rapport
Relationship building
Program oversight
Staff Management
Consulting
Business planning
Negotiation
Business administration
MS Office
Additional Information
- FL Security “D” license, NV PILB Security License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Orlando Branch Manager & Snr Compliance Officer
UNITED SECURITY SERVICES INC.
11.2017 - Current
National Marketing Director
GREAT BRANDS LLC
10.2016 - 11.2017
Operations Manager
UNITED SECURITY SERVICES INC.
12.2014 - 09.2016
Operations Manager
STAFF PRO INC.
08.2013 - 12.2014
Security Supervisor
STAFF PRO INC.
10.2012 - 07.2013
Director (Self-Employed)
C DESIGNS LLC
02.2010 - 09.2016
VP & Chief Marketing Officer
AIRLINE MANAGEMENT CONSULTANTS INC.
02.2003 - 02.2010
VP & Chief Marketing Officer
ROI NET LLC
01.2001 - 12.2002
Senior VP Product Development
ByeByeNOW.com
10.1999 - 12.2000
Sr. Vice President Marketing & Product Development
GLOBETROTTERS TRAVEL INC
01.1997 - 12.1998
Managing Director
BARCELO INTERNATIONAL CORPORATION INC
05.1995 - 12.1996
VP Sales, Marketing & Product Development
CLUB AMERICA VACATIONS
04.1993 - 04.1995
Marketing Manager
CANADIAN HOLIDAYS LLC
04.1986 - 04.1993
Bachelor of Science - Management & Tourism Marketing
LaSalle College of Montreal
01.1975 - 11.1978