Summary
Overview
Work History
Education
Skills
Timeline
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Edward Belonga

Philadelphia,PA

Summary

Disciplined worker with success in working within busy, fast-paced settings. Skilled in building positive personal and professional relationships. Knowledgeable about processes and main carrying restrictions.

Overview

22
22
years of professional experience

Work History

Mail Carrier

USPS
Levittown, PA
01.2024 - Current
  • Sorted mail to be delivered according to route and customer address.
  • Scanned packages for delivery tracking.
  • Delivered packages and letters to residential customers.
  • Collected signatures from recipients of registered mail items.
  • Operated a vehicle in accordance with safety regulations.
  • Provided friendly customer service at all times while delivering mail.
  • Checked incoming mail for proper postage and correct names and addresses.
  • Assisted other carriers with their routes as needed during peak periods.
  • Delivered mail along prescribed route and retrieved additional mail from relay boxes.
  • Handled undeliverable mail in accordance with established procedures.
  • Sorted mail for delivery, arranging mail in delivery sequence.
  • Delivered mail to residents and business within assigned area.
  • Scanned labels on letters or parcels to confirm receipt.
  • Collected outgoing mail from homes and businesses to deliver to post office for processing.
  • Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
  • Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
  • Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
  • Provided change-of-address cards and other postal forms upon customer request.
  • Used road maps or GPS to verify routes and designated addresses.

Salesperson

David Dodge Chrysler Jeep
Glen Mills, PA
03.2003 - 12.2023
  • Developed and implemented strategies to meet sales quotas.
  • Maintained accurate records of customer interactions and transactions.
  • Resolved customer complaints promptly and efficiently.
  • Provided personalized service to build relationships with customers.
  • Generated new business opportunities through cold calling campaigns.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Participated in trade shows, conferences, and other marketing events.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Advised customers on the latest product features and benefits.
  • Compiled reports on sales activity, progress towards goals, and other metrics.
  • Utilized CRM software tools to track leads, manage accounts, and document conversations.
  • Educated customers about products and services offered by the company.
  • Developed pricing proposals tailored to individual client requirements.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Maintained current store, product, and promotional knowledge to drive consistent sales.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Developed and maintained relationships with new and existing clients to increase sales revenue.
  • Negotiated deals and handled complaints or objections.
  • Prepared and delivered appropriate presentations on products and services.
  • Set up meetings with potential clients and listened to their wishes and concerns.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Listened to customer needs to identify and recommend best products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.
  • Produced sales documents, finalized deals and filed records.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.

Education

High School Diploma -

Watervliet Junior Senior High School
Watervliet, NY
06-1995

Skills

  • Vehicle loading
  • Safety awareness
  • Postal regulations
  • Documentation & recordkeeping
  • Mail distribution
  • Package handling

Timeline

Mail Carrier

USPS
01.2024 - Current

Salesperson

David Dodge Chrysler Jeep
03.2003 - 12.2023

High School Diploma -

Watervliet Junior Senior High School

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Edward Belonga